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Video contest showcases Qwest’s customer service

By Lisa Baker

Employee communicators created a video contest to reinforce the company’s brand.

Live chat lets SAS employees connect with execs

By Melissa Underwood

SAS executives answer questions on employees' minds in live webcast.

How the produce industry responded to the tomato scare

By Paige Bowers

A look at how the Produce Marketing Association kept the public informed following the tomato salmonella outbreak.

Can you do a great town hall for $2,000?

By Steve Crescenzo

The answer is yes ... and the communicators at M. D. Anderson Cancer Center are proving it.

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Ragan's Roadmap: Avoid the intranet dumpster
CEO Mark Ragan shares seven tips on how to avoid letting your company's intranet become a dumpster of content. Read more.

PODCAST

Are you paying attention to India?
Take one minute to learn why this booming nation has crept onto Shel and Neville’s radars—and why it should be on your radar too.

Click here to listen to the entire installment of For Immediate Release.

WHAT'S NEW ON MYRAGAN.COM

Know of any minority groups for communicators

A university communicator is looking for organizations that serve minorities. Any suggestions?

TOOLS FOR COMMUNICATORS

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Tools for Social Media

How to successfully use blogs, podcasts and electronic town-hall meetings.

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Intranet Overloaded, Underused?

Use content management to fix it.

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Government Communicators:

Reach the public like never before.

First Draft
Ready-to-go stories for busy editors.

Ten ways to attract employees to your intranet

By Michael Sebastian

Follow these suggestions to boost traffic to your intranet.

How to craft media-friendly surveys

By Christine Kent

Public relations pros should take advantage of the media's need for statistics and surveys.

Open source CMS: What you really need to know

By Michael Sebastian

Selecting a content management system for your intranet or Web site? Read this first.

VIDEO

Internal Communications 101
What does marketing think of your internal communications?

The Blog Dogger

Bloggers scolded for their self-promotion

By Michael Sebastian

Surprise, surprise, bloggers are overly competitive. Now please cut it out.

How do you communicate cool?

By Michael Sebastian

Finding the right words to communicate cool is more important than you think.

The effectiveness and futility of communication

By Larry Ragan

This 1962 column from Larry Ragan reminds us why cute messages are ineffective.

The show me state is hyphenless!

By Don Ranly

Don Ranly opens the proverbial can of worms with this discussion of hyphens.

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Content Matters
By Tim O'Keeffe, Toby Ward & Todd Whitley

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CONFERENCE
Corporate Communications in a Web 2.0 World:
Create irresistible Web content • Engage employees with social media • Score big media using PR 2.0 • Boost the bottom line with the latest buzz marketing strategies
October 14–16, 2008 at SAS world headquarters in Cary, NC
Early bird extension: save $100—this week only!

Congratulations to the 2008 Ragan Recognition Award Recipients! Thanks to all for participating in this year's contest.

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Tools for Social Media

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Intranet Overloaded, Underused?

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Government Communicators:

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