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Posted On: 11/4/2009

Is this the worst cover letter ever?
By David Murray
A communications undergrad writes a cover letter that’s so spectacularly bad in so many varied ways that it’s actually instructive

In the introduction to his devastating book of social criticism, House of Intellect, Jacques Barzun said he would attack only the best society had to offer—not the worst. “In a critical description of this sort, only examples of the best have any probative value,” he wrote. “The worst and even the mediocre must be taken for granted as a cultural constant.”

Generally, we agree with that philosophy and over the years we’ve tried with moderate success to follow it in our critiques of organizational communication. But every once in awhile a piece of communication comes along that’s so bad that it’s a potential revealer of what good is. That is, it is so perfectly bad as to be the precise flipside of good.

This is the sort of communication we received last fall, in an e-mailed job query from a student at a large Midwestern university. We have agonized over whether to publish it. All right, we’ve always known we’d publish it—concealing the sender’s identity, of course—but we’ve agonized over how long to wait.

We printed it out and pinned it up on our office wall, where it sat—waiting, waiting, waiting. It can wait no more.

To the student, we say: If you read this and recognize yourself—and we hope you do—please take our comments to heart. Have your communication comeuppance all at once, comprehensively and in private, rather than gradually throughout your twenties and thirties, in front of dozens of colleagues and at the hands of a number of employers.

Ragan archive

To our readers: Enjoy—but with a measure, maybe a large measure, of pity for the poor author, and even empathy. Remember, it was no fun leaving college for the big bad world, and almost all of us made fools of ourselves along the way.

A letter from a prominent undergrad

SUBJECT LINE: Question..

Is that a period and its twin, or is it ellipses that can’t find its third dot anywhere? Ah, an easy mistake for a journalism and communications major to make.

Hello, my name is ___________ and I am a senior undergraduate student at Well Recognized University in the Midwest, graduating with high honors in May with bachelor’s degrees in both Journalism/Mass Communication and Communication Studies. Although currently I reside and go to school in __________, I am originally from the Chicagoland area and am looking to start my career there in May.

In this letter, you use the word “I” 35 times, “me” six times and “my” 11 times in 573 words. Granted, it’s a cover letter and the subject is yourself, but since you’re applying to work here, the subject is also us, and the communication business we cover. But we get your logic: We already know all about ourselves, right? What we need to know more about is you!

P.S. In Chicago, nobody but weather-men and traffic reporters use the term “Chicagoland.” Actually, weathermen, traffic reporters and distant suburbanite kids trying to sound hard-bitten.

I cannot express to you how excited I became as I came across the website for Regan. It is the kind of company that I have been looking for, and I am willing to do whatever it takes to obtain a full-time position at Regan.

You were too excited, apparently, to check the spelling of the company’s five-letter name.

Last year, an essay that I wrote was nationally recognized and I was, in turn, rewarded for my “excellence in undergraduate research.” My work was submitted by one of my professors, who complimented my persuasive writing/speaking style and suggested that I look into graduate school. However, I am far too eager, at this point, to get started in a career—and even moreso now that Regan is an option.

Hey, we love our work, and we have a good time doing it. But are you actually saying the prospect of a job at a niche trade publisher has you geeked out of your young and hopeful mind? We cannot express how skeptical this makes us feel.

I am a prominent undergraduate student in the communication studies department here, and from time to time even assist graduate students with brainstorming and analysis.

A “prominent undergraduate,” eh? Your university has 30,000 undergraduate students, the only “prominent” ones of which play on the football team. Look, we cover PR here; don’t try to kid a bunch of kidders, okay kiddo?

More than this, I am primarily a journalism student and my work has been published mostly in the university news-paper …. However, I also worked as a news reporter/intern at a local radio station for almost the entire 2006-07 school year. There, I reported on, and wrote stories—daily—for air. I also did on-air news and weather. Aside from filing affidavits (for none other than Clear Channel) and filling out program logs—I had the opportunity to meet lots of new people and work in a high-pressure position with deadlines and time-consuming interviews. I loved it.

Wait: Did you say you filed affidavits for a radio company? Which radio company? Was it a company other than Clear Channel? No? It was none other than Clear Channel? Gadzooks, how soon can you start?

I want to bring my passion, skill, and knowledge to Regan. I realize that you may not be the person that I should be speaking with, but I needed to contact someone.

In the last 5 years of my life, I have been told by many different people that I have a much different way of thinking. I think outside of the box (without even realizing it) and have a perfectionist complex that does not permit me room for error in my work.

Ooh, this might be a problem. Here at “Regan,” we have a requirement that when our employees want to think outside the box, they have to ask permission to do it, which obviously means they have to realize when they’re about to think outside the box. Do you think you might be able to train yourself to be more aware of your mental position, relative to the box?

When I do something, I give it everything that I have. When I am given a task, I get it done better than expected. The men at the radio station referred to me as “Chicago” and “sassy”—and never failed to give me stories that required contacting the hard-to-get sources. I always got them to talk, and I always got them to “spill it.” Sassy, they said, is for the ability that I have when it comes to asking the “tough questions.” They always said to me jokingly…“you have the look to get the interview with men and women alike, the charm to keep the interview, the intelligence to ask the right questions, the passion to ask the hard ones, and the innocent smile that gets an honest answer out of anyone.”

These “men” at the radio station were about two ticks away from sexual harassment, girlfriend. A worthy subject for discussion no doubt, but not in a cover letter, please.

My resume is attached. Thanks for hearing me out. I am honestly thrilled to have found this company and look forward to hearing from you soon. All of the careers listed on your website are of interest to me. However, I think that my writing style would be most applicable to speechwriting or public relations.

Excellent. Except we don’t do speechwriting or public relations.

Sincerely,

But we’ll be sure to keep your letter on file—and refer to it every time we want to remember: How full of themselves most young people are … that all the college courses in the world can’t teach a person how to communicate effectively … and how desperate and ill-equipped even “prominent undergrads” such as yourself feel as they prepare to leave their cozy college environs and test their sass in the big bad world.

You’ll be all right, Chicago. You’ll be all right.

Longtime Ragan staffer David Murray is now editor of Vital Speeches of the Day, a monthly collection of the best speeches in the world. He also blogs regularly on communication issues at Writing Boots.

Article comments:
Wednesday, November 04, 2009 7:36:32 AM by Jayme Soulati
Oy vay, and I'm not even Jewish. This hurts beyond hurt. Should be an example sent to all J-School professors at "Chicagoland" academic institutions. And, I got my start in public relations in CHICAGO after attending UW-Madison J-School with PR emphasis. @Soulati
Wednesday, November 04, 2009 8:02:47 AM by Claire Celsi
That is a stitch. Thanks for sharing. I have noticed Gen Y's unbridled cockiness as well. Not attractive.
Wednesday, November 04, 2009 8:07:39 AM by Marsha Kelly
What's especially sad about this letter is that it comes from someone who claims to be a student graduating with "high honors." It highlights the glaring shortcomings in university-level "communications" programs that teach virtually nothing about true communication or journalism, and instead provide glorified vocational training for brain-dead on-air "personalities" whose primary skill seems to be looking at themselves in the nearest mirror. Sorry for the rant...
Wednesday, November 04, 2009 8:23:52 AM by LC
As a "cocky Gen Y," I just want to know how you would prefer we talk ourselves up to make it past the read and get our foot in the door? I am by no way saying this cover letter is grand - its not. There are other ways to boast yourself and show interest in the company - but if you are saying we are cocky for doing so. What would you like to see instead?
Wednesday, November 04, 2009 8:41:47 AM by Bobbi Simmons
I'm a boomer and I agree with LC. I'd love to see your rewrite what you would consider a compelling letter.
How 'bout it?
Wednesday, November 04, 2009 8:44:38 AM by Anonymous
Laughed my rear off reading this one. Goodness - what would his parents think? Not about him, but about they money they spent to get him educated in communications. Jeez - funny!
Wednesday, November 04, 2009 9:02:39 AM by Trish Skram
This cover letter does hurt. It was painful to read. Almost every line of the letter lacks effective communication. I'm glad Ragan Communications decided to share it. Hopefully the writer will recognize it and take it as constructive criticism rather than an attack. I do want to make something clear. As a young person myself, I assure you that not all "young people are desperate, ill-equipped and full of themselves."
Wednesday, November 04, 2009 9:02:47 AM by Kaitlyn Darr
I agree with LC. I'm going through the job hunting process now and could really use a constructive solution to how to get my foot in the door without sounding like a narcissist.
Wednesday, November 04, 2009 9:13:03 AM by Randall Gerber
I've hired and fired numerous people over the years. This letter doesn't even come close to some I've seen. However, this young person probably wouldn't want to work for a company that publicly criticizes her attempt at employment and then intersperses it with snarky comments posted on the Internet.
Wednesday, November 04, 2009 9:19:05 AM by Trish Skram
I tend to agree, Randall. That's why I mentioned in my previous post, "I hope the student takes this as constructive criticism rather than an attack." It tends to read more like an attack. Don't be discouraged undergrads! Try to take this as an opportunity to learn. @trishskram
Wednesday, November 04, 2009 9:37:51 AM by Jen
The main thing I learned about writing an effective cover letter is to refrain from focusing strictly on yourself. It is essential to do your homework on the company that could become your next employer. You should know about some of their campaigns, promotions, etc., and be able to reference them throughout the application and interview process. If you discovered a company had a particularly successful campaign, try relating it to your own course work. Maybe some of the strategies the company used for its campaign could have helped your project.
Wednesday, November 04, 2009 9:38:27 AM by Cindy
OMG, horrible! Hysterical, but horrible! I have to strongly disagree with Claire...I don't see unbridled cockiness in this generation at all. I have a 24 year old daughter who's landed a great job. When she asked mom for coaching help on her cover letters, I encouraged her to write with a confident tone (not arrogant) and to talk to how she believed her skills could contribute to the organization(s) she was applying to. She was fortunate to have had some strong work-study and intern experience, but also used her extracurricular leadership experiences to help sell herself. But for those of you younger readers who are looking for suggestions, I'd say do your research on the job and the organization, find one or two key points from the job description that you feel make you the best candidate and make your case succinctly. Best of luck to you in finding your perfect job!
Wednesday, November 04, 2009 9:39:12 AM by Vinnie
I agree with LC not that it was a great cover letter or anything, but this whole article just seems really mean spirited.
Wednesday, November 04, 2009 9:44:07 AM by BB
The effective way to approach this cover letter is to first and foremost get the company name correct!

Next, stop bragging! It's fine to indicate you have prior experience through your internship with Clear Channel Radio and have had the opportunity to conduct interviews and produce "on air" pieces.

You can also state that you've been recognized for outstanding achievement, named communicator of the year, etc. Just stick to verifiable facts.

It's a huge mistake to suggest that ALL positions listed are suitable for you. Either you are too lazy to read the position descriptions or you are too inexperienced to know what an entry-level position is vs. one that requires experience. When you are advised to tailor your cover letter for each job, this is what it means. Say specifically you are applying to be a publishing assistant or junior producer or whatever the listed job title is.

You can close by humbly asking the employer to take a chance on your unproven talent and offer your enthusiasm and desire to learn and contribute in exchange. The letter above is ALL about the student and what's in it for her. When pitching a business for a job you need to think about why they should take a chance on you, not why you are such a stellar bonus for them.

Think of it this way: A cover letter is your introduction to total strangers. If you wouldn't walk up to someone at a networking event and brag about being a "prominent undergrad" it surely isn't appropriate to do so in a cover letter. And when you want to impress someone, talk about them, not about yourself.

This writer could have taken the time to learn about Ragan, explained her interest in learning the business through the trade publication side and then pitched her internship and accolades as reasons why they should take a chance on hiring her for an entry-level job.

She did none of those things.
Wednesday, November 04, 2009 9:47:38 AM by Dr. Corvinus
I'd say to this student, "You are young enough to learn effective communication in time to have a career in a field that you seem to love. Do yourself a favour and have a learning experience right now. Sit down and critique your own letter, Tell Ragan what you think you can do for them
and don't bother to hype your undergraduate triumphs. However good and satisfying those may have been, they probably won't cut much ice with potential employers. Good luck."
Wednesday, November 04, 2009 9:50:56 AM by Veronica
I occasionally am a panelist at professional development sessions for college students who are studying PR, and one thing I always bring up is how important it is for young, entry-level professionals to defy the expectation that they are simply another member of the "entitlement generation." LC, to your question, I think the best way to do this is to remember that actions speak louder than words.

If you tell me you're an awesome writer, but you spell the name of my company incorrectly or obviously have failed to copyedit your letter, I'm going to be dubious.

A better way to talk yourself up is to describe your accomplishments in a specific way. If you wrote for the school paper, how many articles did you write or how often were your articles published? Did you win any awards, if so, which ones, and what was the topic of your winning piece? If you are often given tough assignments at your internships, don't quote people telling you you're great (as in the letter above). You should instead explain that through your hard work and demonstrated writing ability, you gained the trust of your superiors and were given progressively more challenging assignments.

In addition, write about how your skills will benefit the company you're applying to. Read the company's Web site thoroughly and show how your skills, personality and experience would be a good match, based on how the company describes itself.

Lastly, no one is expecting you to be a communications genius straight out of college. That is why it's important to explain what you have already accomplished and also show you are willing to work hard and are eager to learn. In the letter above, the candidate doesn't show any desire to learn or grow. As a potential employer, it's a waste of my time to try to help someone improve who isn't willing to listen or learn.

The good thing, LC, is to do what you're doing - ask for advice from established professionals in the industry you're hoping to enter. By being receptive to their feedback, you'll already be way ahead of the curve.

@veebrown
Wednesday, November 04, 2009 10:09:43 AM by CAR
Is there an error in the second sentence of the comment on thinking outside the box? The student's letter wasn't good - far from it - but it was the best she knew to do. Ragan's professional staff should know better than to post with a typo. I work for an organization that requires I proofread my work before submitting it.
Wednesday, November 04, 2009 10:11:52 AM by Alex Benjamin
Wow!

I think I just learned a lot more about David Murray and Ragan than I did about the unfortunate undergrad.

In my book, if you're going to sarcastically lambaste someone's writing ability, you better make sure you don't make any mistakes.

"A communications undergrad writes a cover letter that’s so spectacularly bad in so many varied ways that it’s actually instructive"

I love that you chose to not use a period at the end of this sentence. Sweet irony.

I also love that your idea of something being instructive is simply that the reader be informed of your prejudice towards young people. The only conclusions you draw are "How full of themselves most young people are..." and a couple of other insulting sweeping generalisations. As some of the other respondents mention, how about making some constructive suggestions as a working communicator in this “big bad world” to someone who could clearly use some help?

"Here at “Regan,” we have a requirement that when our employees want to think outside the box, they have ask permission to do it"

I assume that there at Ragan, there's no requirement to have your work proofread.

Is this the worst article ever?

No, but I'd file it under 'lazy'.

P.S. I had a colleague proofread my response )


Wednesday, November 04, 2009 10:25:16 AM by Rather Not Say
Way to go Alex Benjamin in your comment! David Murray, when you point the finger, there are three fingers pointing back at you! This was humiliating and sarcastic. How will that young girl feel once she discovers that her cover letter has been published and commented on quite a few times? Unless, of course, you wrote this and fabricated it in the hopes of soliciting comments. If so, you're no different than Balloon Boy and family! Don't you have more important things to do in your role?
Wednesday, November 04, 2009 10:38:02 AM by Tuvia
I guess "cocky and arrogant" wears many hats. Jacques Barzun please.
Wednesday, November 04, 2009 10:40:26 AM by Anonymous
Ugh, tactless post, Ragan. I'm embarrassed for you.
Wednesday, November 04, 2009 11:05:03 AM by JKT
This was an opportunity for the staff at Ragan Communications to guide this student and others who are searching for positions in the industry. However, your "guidance" was appalling. While this undergrad's cover letter is unacceptable, your mean-spirited comments are equally so. I would expect Ragan Communications to take the high road and am disappointed that seasoned professionals would take such a sarcastic approach.
Wednesday, November 04, 2009 11:07:28 AM by Lindsey
Lots of commenters are overreacting, if you ask me. Sure, it would have been horrible to print the person's name, but they didn't. David Murray requested pity and empathy from us. This article has value. I'd also love to see Ragan give ideas for good cover letters.

Did it occur to anyone else that this person probably sent this same cover letter to a million different companies? I'm guessing that's why none of it was about Ragan. It's no excuse...just makes me wonder what other companies' reactions were.
Wednesday, November 04, 2009 11:19:08 AM by Anonymous
As a student graduating in December from a j-school program at a university, I can empathize with the student who wrote this letter.

It is very nerve-wracking to try to get all that you want to say on paper, while remaining confident, cool and grammatically correct. Employers/HR directors are not holding back on the "constructive criticism."

We are struggling here, people. All the interns are taking up entry-level positions because companies, in addition to receiving a tax write off, also are receiving free labor. Add all this to a bad economy, and you have a recipe for disaster. So, where does that leave us recent grads?

We are advised NOT to go directly to grad school because "life experience" is more important and valued than furthering an education in communications or public relations.

So, we shouldn't go to grad school, but companies aren't hiring entry-level positions. Just to give a quick example, a classmate of mine applied for a job at a PR agency and was told that "she had too much experience to be an intern, but not enough experience to be hired as an actual employee." What kind of an answer is that?

All I'm asking is that you try, just for a minute, to see the current situation through our eyes. It's a lot more difficult and frustrating than you could ever imagine.
Wednesday, November 04, 2009 11:41:33 AM by Anonymous
Bunch of jerks.
Wednesday, November 04, 2009 11:43:23 AM by Hillary
Wow, that was a bad cover letter! I am glad that Ragan published it. It reminds me of the awful cover letters that I sent out when I was a student. I didn't know any better back then and I'm still learning.

I'm a Gen Y worker and I have copied and saved some of the constructive comments that were posted. I will refer to them the next time that I have to write a cover letter. I'm looking at this article and letter as a funny way to learn how to be better. I don't think that it was intended to be hurtful or mean.
Wednesday, November 04, 2009 11:45:22 AM by Jim Scolenfeld

Dave Murray wrote an honest piece. It is not his job to rewrite this poor woman's letter. Woud you ask a movie reviewer who pans a film to stop being so cruel and shoot his own film?

Besides, Murray asks the readers to feel empathy for this young college graduate and he never mentions her by name. Here is an idea: Why don't all you commenters try your hand at rewriting this letter?

Wednesday, November 04, 2009 11:47:16 AM by Margaux
I agree that this is a horrible way to introduce yourself to a company you're hoping will hire you. There isn't such a fine line between cocky and confident. Not only was it cocky, it was just really badly written - plain and simple. I do, however, resent the comment made about "how desperate and ill-equipped" and "how full of themselves most young people are".

As a "cocky Gen Y" (as one of you coined it), I am not oblivious to the fact that I belong to the entitlement generation. But is that entirely our fault? We were raised this way by those from previous generations, whom I might add now mockingly criticize and belittle us because of this sense of entitlement we've been given.

I graduated from college last year and still very clearly remember how my esteemed professors built us up to enter the real world outside our classrooms, expecting that our extensive four-year curriculum and short-term internships will immediately land us our dream job that pays six figures. I'd like to think I was smart enough not to believe it (as many others were) so please do not generalize and sort all of us young ones into the same category.

I won't deny that this was a good laugh but can it really be constructive criticism? Thank you, Ragan, for sharing it but I think there could have been a better way of helping this "prominent undergrad" realize that her approach needs some polishing.

Thanks to Veronica for the suggestions on how to write a proper cover letter. I'd be more receptive to this feedback and guidance than I would be to the mean-spirited commentary and plea for empathy and pity that accompanied this cover letter.

The moral of the story - it's a big bad world out there! We'd all better grow some thick skin and know how to back up our claims or be prepared to be thrown to the big bad wolves of the world.

@margaux_lee
Wednesday, November 04, 2009 11:57:59 AM by SM
No doubt this will be lost in the flood of humorous comments coming in, but I must say that I'm surprised by the Ragan writer. Obviously this is a terrible letter, but to tell the student to "take [your] comments to heart" and then provide snide jabs rather than anything even resembling constructive criticism, is both disappointing and unprofessional. When provided with an opportunity to enlighten the writer and provide useful information to a generation of students fresh from school, you chose to mock him/her for his/her (I’ll admit, startlingly flawed) letter. I wouldn’t expect anyone at Ragan to re-write the letter per-say, but I wouldn’t think offering some insight into what mistakes were made, and why they are ‘mistakes’ wouldn’t be going above and beyond. Clearly there are a number of Gen-Y students who have not been provided this valuable information. While it's in no way your duty to provide this service, I always considered Ragan to be a facilitator of information, and not the elitist literati seen here.
Wednesday, November 04, 2009 12:09:06 PM by Bob
I was mostly put off by the self-satisfied, mocking tone of the article. It did instruct, albeit in a totally negative and demeaning fashion. I'd file it under "destructive criticism."

Yes, her cover letter sucked, but you Ragan-ites come off sounding like a pretty smug (and mean) group. In general, I enjoy your articles however, today's was provocative for all the wrong reasons.
Wednesday, November 04, 2009 12:17:34 PM by Brandon Craig Rhodes
I love how the applicant uses the classic 19th century hyphenation of "news-paper", like a titan industrialist, or T. Herman Zweibel (the fictitious original publisher of The Onion). :-)
Wednesday, November 04, 2009 12:25:27 PM by Anonymous
Loved this piece. And it was instructive. Very. And funny.
No names were named, folks.

Not everything has to be instructive
Wednesday, November 04, 2009 12:30:43 PM by liz
Great article, funny cover letter, but one comment. Let's not take this as a moment to say that the majority of young people are full of themselves...did you graduate this year, in the class of '09? I highly doubt it. I also doubt that when you graduated that 82% of your college class, nationally, was unemployed. So, no, I would have to say that most young people, at least in the most recent graduating class are not full of themselves, in fact most are just desperate and out of work even though they are most likely more qualified than the people you have working for you right now. I just graduated in May, have a degree in Journalism, and have a job. But I also applied to roughly 175 different jobs and only found mine via a random connection. Everyone I know in my class is willing to do ABSOLUTELY anything to get a job and most of us are getting paid nothing to do 3 or 4 people's jobs, I don't think a bunch of people who are full of themselves would put themselves in this position.

So, take a second and get off your high horse...you try finding a job in this time and then let me know how it works out for you, and how full of yourself you'll be after your 85th rejection due to "downsizing".
Wednesday, November 04, 2009 12:37:53 PM by Jill B.
I think everyone is taking the article's tone too seriously - the snarky comments are exactly like those hiring managers are making when they see letters like this.

Guess what grads? It's a tough world out there, so take some personal responsibility for your own success and get some advice from those who have gone before you! Clearly, this "prominant undergraduate" didn't avail herself of her school's career counseling services or even the myriad career resources on the Internet.

If we want the "entitlement generation" to get over themselves, we can't walk on eggshells trying not to hurt their feelings (I'm a Gen-Xer, by the way). Ten years into my communications career, my skin is thicker than ever, but there are still a lot of tough days.
Wednesday, November 04, 2009 12:39:14 PM by Anonymous
Great response, Liz! Thanks for sticking up for us recent grads!

Wednesday, November 04, 2009 12:39:46 PM by Anonymous
Just as you don't want to hire idealistic students...I don't want to work for a company that is so pompous and full of themselves as to commit some of the same crimes. Remember, you are commenting on a letter written to Ragan...when you respond, it appears that you are speaking on Ragan's behalf...yet much of this is personal commentary and opinion without research and sources. Congrats for turning off a whole slew of studentswho will one day be older and wiserbecause of your offensive tone and mocking post.
Wednesday, November 04, 2009 12:42:54 PM by Anonymous
Let me just say one thing in response to Jill B.

Grads, myself being one of them, know it's a tough world out there. We wouldn't be willing to work for beans if we didn't know that was true.

And is it the graduate's fault that her undergraduate education wasn't up to par? Maybe we should be pointing the finger at someone else. From firsthand experience, my school's counseling services are almost non-existent. They could care less if you write a decent cover letter, much less get a job.

We don't mind if you "hurt our feelings," just please do it in a professional, and non-condescending way. Thanks.
Wednesday, November 04, 2009 12:47:02 PM by Erin
Funny upon first read....snarky upon second....mean upon third.

No, it's not the worst cover letter ever. I used to work in recruiting and I've seen some doozies. Sure, we might joke about them amongst ourselves, but we would not smear our company's reputation by publishing them to a blog with rude comments. It's just unnecessary!
Wednesday, November 04, 2009 1:00:16 PM by Ryan
I chuckle at how this supposed communications company chooses to communicate its corporate culture to the world, by being a bully. Is this how your company wants to market itself to the world, by posting a smug, arrogant, and mean spirited post? Bizarre post, by what I can only conclude is a bizarre company.
Wednesday, November 04, 2009 1:01:58 PM by Andrea
I have to say, on first read this gave me a chuckle, but then I wondered, as one of those "cocky Gen Yers" how we can turn this into a positive post. I wonder if Ragan, obviously having their attention caught by this letter, responded to this student with any helpful hints he could use for future job searches. I graduated recently and took the time to have my cover letters ripped to shreds by professionals, and appreciated every comment given. It helped me land my current job and am thankful every day to have it. So that is why I have asked Ragan and Ragan readers via twitter for a revision to this letter to help those current grads land the jobs they seek. @cscandrea
Wednesday, November 04, 2009 1:02:02 PM by Anonymous in Texas
Yes, a little mean-spirited.

Yes, a really bad cover letter, especially in mentioning how perilously close her former employers were to harassment.

And yes, some of us DO know how you feel. I graduated in 1988 from a major Texas university and faced the same job prospects as this current generation. It was tough.

Currently I am a director for one of the largest employers in my Texas city. More than once a month I receive requests from colleagues, friends, board members, etc, to give an informational interview to a new graduate. I always say yes.

Of the more than 20 I've done in the last two years (several others have not been able to accomodate my schedule), I've been thanked exactly twiceonce on paper and once by email. If you don't have the good sense to thank me for my valuable time, you are not going to be offered an interview when a position opens up.

With recent grads that we have hired, we have been amazed at the work ethic. Don't call it generalizing. Call it averaging across a population. I've been told by entry level employees, "I won't do task x or y." (X and Y are also done by our managers and directors, so don't give me that.). I've been told by exempt employees that they will not work extra hours when a project calls for it. (Really?) I've been told that they want a career plan within their first six weeks of hire. (Really? We're downsizing here, you just started, and you want a career plan?). A colleague was told, "If you do not accept my request to work from home, I will look for a job elsewhere." (Worst economy in generations, you're highly replaceable, and you're threatening to walk away? Good luck with that).

So if you are one of the new grads who does not have a sense of entitlement, you will be hugely successful. I do request that you counsel your friends and age-appropriate colleagues that they need to adjust their expectations.
Wednesday, November 04, 2009 1:03:21 PM by Thomas
So, you - "...printed it out and pinned it up on our office wall."

Just curious, what pupose do the words "up" and "out" serve in your sentence? Wouldn't it be correct to write, "printed it and pinned it on our office wall?"

Perhaps you should worry about your own writing skills before ridiculing others'.
Wednesday, November 04, 2009 1:07:16 PM by Anonymous in Texas
I think someone suggested this and it's a great suggestion would David Murray be willing to rewrite the letter, using information provided by the writer, into a cogent cover letter that would (in a good way) catch the attention of the folks at Ragan?
Wednesday, November 04, 2009 1:13:16 PM by Melissa
That was oh so very fun to read! Thanks for the entertaining commentary, "Regan."
Wednesday, November 04, 2009 1:20:35 PM by Christelyn D. Karazin
After reading the letter along with the comments, I am reminded that writing is a skill you can't go to school to perfect.
Wednesday, November 04, 2009 1:40:48 PM by Mark Ragan
Thomas,

Good edits of David Murray's column. Omit needless words, quoth Strunk and White.

Nice!

Even talanted writers like Murray (and me) need editing.

Wednesday, November 04, 2009 1:42:03 PM by Paul
David - you did the right thing. This type of self-absorption (and self-delusion) needs to be exposed. The "snarky" comments are fair game and should serve as a lesson to others. Besides... they're fun!
Wednesday, November 04, 2009 1:44:27 PM by Joe Employer
Lighten up everyone!

The "snarky" comments are a perfect representation of how an employer reads such a cover letter. As such, they serve their purpose well.

I agree that a rewrite would serve well here, but that's for another day. Through the comments, I hope one might figure out the rewrite. Quit talking about yourself except for facts. Politely ask for an interview. For God's sake be brief: I've got work to do!
Wednesday, November 04, 2009 1:58:55 PM by Moisheberl
I thnk I interviewed that graduate, just for kicks.
Wednesday, November 04, 2009 2:04:02 PM by Amy
I agree with a number of the other comments here: it's hard to imagine someone viewing this piece as an opportunity to learn, when sarcasm and unproductive humour are stand-ins for constructive criticism and suggestions for improvement. Yes, it's not an endearing letter, but neither is it an endearing article. And coming from the professional, I expect more from the article.
Wednesday, November 04, 2009 2:09:27 PM by Cathy Taylor
Wow! It's amazing to me... as a communications recruiter and career coach who works with lots of new grads and about-to-be new grads... how little career counseling and practical help is being offered by professors and/or college staff about 'how to properly identify and land a good job'. In this tough economy it is so hard for anyone - let alone a novice - to stay focused on the positive while wading through so many obstacles in launching a career. Not only is the cover letter critical, but so is the resume, the follow-up, and of course the interviews. Each applicant needs a plan and process to make this whole adventure effective. While we more seasoned pros should serve as mentors to these grads (who obviously need help in this process), it seems to me that the higher educational institutions should also focus more resources on working one-on-one with students in this arena. They can start by explaining the point of a cover letter...and then teach the student how to properly present oneself to a potential hiring exec.
Wednesday, November 04, 2009 2:11:10 PM by Padraig McKeon
That is not by any stretch the worst letter ever and even if it were, the act of pasting it up here says a lot more about the shortcomings of the author of this post than it does about the author of the letter.

For what it is worth the writer of the letter shows sufficient ignorance of the market that they are pitching to and such an alarming lack of self awareness that I would happily reject the application and move on.

The liklihood is that they will grow up in time... it tends to happen us all at some stage, but maybe not some as quickly as others given that we are all here on this topic in the first place.
Wednesday, November 04, 2009 2:16:19 PM by Anonymous
This letter writer reminds me of my daughter's 13-year old classmate, who, while running for class president, touted the fact he had "excellent handwriting." He didn't get why the election went to the kid who promised to advocate for school dances and better lunch food. This isn't about you. It's about what the company has to gain by hiring you, and how your talents and the company's needs fit. And for those who think an anonymous post and tough comments are just too difficult to bearjust think about the real disappointments to come for this young woman if she doesn't pick up some grown up job skills quickly.
Wednesday, November 04, 2009 2:26:37 PM by Lisa
I am just trying to figure out why I am so surprised by the overwhelming lack of accountability throughout some of these posts and, yes, this cover letter.

I completely agree with Joe Employer - The "snarky" comments are a perfect representation of how an employer reads such a cover letter. As such, they serve their purpose well.

Clearly, it is not the student's fault the cover letter is so poorly written.

By all means, please continue posting your comments and pointing your finger at someone else.
Wednesday, November 04, 2009 2:27:02 PM by Anonymous
Thanks, Joe, for your colorful rebuke of these whiny commenters.

People, why must everything be so nice and constructive?

Murry did a great job lampooning this horrible letter. All great writers strike a nerve. They wouldn't be very good if they didn't. This columnist is a very talented satirist. So what if he is a bit harsh?

The letter deserves it.

Wednesday, November 04, 2009 2:54:44 PM by Jeff
I didn't take the time to read through all the posts, but I can share something that was passed on to me while I was writing my own cover letter. Too many times people are telling employers why a certain job would benefit them (I'm looking to settle down in the area, looking for a position with opportunities for advancement etc...) Instead, you should tell the employer how you can benefit the organization. Something like...

Are you looking for an energetic, techno-literate, team player? Someone who can work independently, or as part of a team? Here's what I can do for you
-
-
-

Food for thought. I'm a Gen Y'er - I don't consider this "cocky" ,more like providing a potential employer with the information they need to make the decision to call you. Lets face it, no one likes to talk about themselves this way.

Cheers
Wednesday, November 04, 2009 3:03:36 PM by @cbetancourtpr
This makes me worried for the future of PR :) This person needs to understand that good writing skills are the price of admission to this industry.
Wednesday, November 04, 2009 3:06:05 PM by LC
Just to circle back and defend (once again) - Anonymous in Texas - I don't think there is anything wrong with requesting a career plan. Why would I want to be someplace if all the hours and work I am doing isn't going to benefit in the long run? Part of the problem I know I have is that I do have qualifications that many people who came before me didn't when they entered the field. All we ask is that you acknowledge that - career path, opportunities, challenging tasks.

Granted there are some people out there that don't understand how a two-lined thank you letter/email can help down the road, but I have to agree with @margaux_lee that may have more to do with up bringing than business etiquette.
Wednesday, November 04, 2009 3:22:56 PM by Martha Craft
I once had an intern (I did NOT hire her) who had just graduated with a communications degree ask a collegue, "Is 'be careful' one word or two?" She is now getting a graduate degree in communications because she couldn't find a job. How surprising!

The problem is twofold. First, evidently college students are not taught how to write. And second, they are not taught how to search for a job upon graduation.

When I get a resume and cover letter, I read it with a red pen in my hand. If there are errors, I mark them and throw the letter away. (OK - I mark them just for my own enjoyment, since I ultimatly throw the error-filled ones away.) To me, a cover letter and resume are the single most important pieces of writing a job seeker will produce. They tell me not only how well the person can write, but if he can focus on details, if he did his required homework on my company, and how concerned he is about getting something as important as a resume and cover letter absolutely perfect. If a person is slack about something this important, I can only assume he would have a similar slack attitude and lack of commitment for the job.

It's a tough world out here, and college kids should realize that a potential employer has about 60 seconds to read through a cover letter and resume. I want facts about what you've done already (awards, internships, articles written, etc.), thoughts on how your background will integrate with my company (because you've done your homework), and I want all of this in a concise, well-written letter with no errors. Is that too much to ask of someone with a college degree who wants me to pay them? I think not.
Wednesday, November 04, 2009 3:46:19 PM by dagnytags
My, my the hornets' nest has been poked. Rather interesting how the comments seem to fall along generational lines.

I have had worse cover letters-one who wrote that she was graduating with "high honors" in communications and would be earning a Batchler's degree. That opening line inspired me to copy edit her letter with a RED penoh and how some young folks do hate redand return it to her collegiate advisor. Let's just say in the end there was more red than black.

He used it in class the next day, explaining to his students that most folks would have just pitched the letter and resume, but that I had returned it to his attention so that his other "honor students" might benefit. He also admonished them that he never wanted to see something so embarraasing again.

The comments of super sensitivity regarding sarcasm are interesting...the generation who uses it with wild abandon can't take it coming back.

Oh the shame of it, to actually expect a self described "perfectionist" applicant who does not allow errors in her work, to produce a simple letter with hardly a sentence without, who is "sassy," not to be able to take a little constructive criticism...well, she need not apply.

And kids, and I believe all of you who came to her defense to be just that, grow up. Murry's comments are mild to what you would get from any editor, 'cept those who suffer fools gladly and relive their day with humor reflecting on the foibles you present.
Wednesday, November 04, 2009 4:15:22 PM by Anonymous
Sounds about right coming from someone like David Murray. Pathetic attempt at a story to say the least...Good luck to you Ragan, you've officially lost my membership.
Wednesday, November 04, 2009 4:31:02 PM by Anonymous
Hmm...with as many companies today not accepting entry-level PR practitioners, why should I spend hours and hours "researching" your company when you are just going to mark my resume and cover letter with red ink and throw it in the trash?

There's no way that one person can create 150+ cover letters to satisfy each company to which he or she applies. That's impossible, and ridiculous. Especially when only one of those companies might actually call back and say, "sorry, not hiring," or not respond at all. A little tweaking here and there might be more appropriate.

But let's not be contradictory. So you want a detailed, beautifully-crafted cover letter, but it can't be too long, right? You don't have time for that. Nice. Way to give direction.

You are turning off many prospective, creative employees who would be extremely loyal to you and your company. We know we are going to have to have tough skin in this industrylook at how many internships one person has had to have just to catch the eye of maybe one employer. And we didn't get paid to intern!

Wednesday, November 04, 2009 4:35:16 PM by Anonymous
I agree with commenter Bob. This article definitely came off as self-satisfied and mocking, which-bad cover letter aside-just reflects poorly on Ragan. I like how Mark Ragan's only input to the conversation was a comment calling Murray (and himself!) "talanted" writers. Was that really Mark Ragan, or was a masquerading commenter just trying to make Ragan look even worse than it already did with this post?

The real message going out to young applicants: Work for a company like Ragan and this is the kind of mean-spirited snickering behind your back that you can expect from your colleagues anytime you mess up.
Wednesday, November 04, 2009 4:58:31 PM by Cathy Taylor
I am going to use this blog in my next seminar about how to get (or blow) a job application! It is amazing to me that anyone is worrying about the spirit of Dave M's comments... what is glaring is the fact that a COMMUNICATIONS MAJOR who is graduating with honors can't write and hasn't done her homework... and that she has either missed the boat or her expensive college education hasn't provided her with the tools needed for her to get her ultimate graduation present ... a job!
Wednesday, November 04, 2009 5:13:46 PM by Anonymous
Has anyone noticed that the author of this essay corrected his typos after others pointed them out? If he is allowed to do that, I believe that the writer of this cover letter should be allowed to revise her mistakes as well. If Ragan truly had the altruistic desire to help out this student , perhaps it would have been more prudent to email him back and inform him of his typos. If he insisted on posting the letter publicly, then perhaps he could have rewritten it or even delineated a general set of guidelines based on errors in prior cover letters.

If I were a client and saw that they opted to frame a failed cover letter I would be inclined to take my business to someone who focused on optimism and embraced positive work rather than failure. I would hope to see academic degrees, glossy examples of their best work, etc. Or if anything, I would prefer someone who focused on industry education and improvement rather than dispensing snarky, sadistic comments about a child's cover letter.
Wednesday, November 04, 2009 6:34:44 PM by Jeff C.
I loved this piece. I think David Murray was bold, entertaining and yes, instructive.

As someone pointed out earlier, he never revealed the name of the sassy graduate. Keep these essays coming Mr. Murray.


Wednesday, November 04, 2009 7:37:32 PM by anonymous
I find it surprising that so many people are commenting in defense of the cover letter author when it is so poorly written on so many levels. Perhaps English isn't her native language... that's really the only excuse I can come up with for this girl.
Wednesday, November 04, 2009 8:11:07 PM by Anonymous
Thanks for posting. I sent the link out to all the PRSSA students with whom I work.
Thursday, November 05, 2009 9:47:31 AM by CT
Yet another example of the importance of proofing ones work. Beyond that, as a newcomer to the "big bad world" I find it frustrating that students (or even experienced professionals in some cases) write cover letters like this and yet still end up in a decent (or very cushy) position, probably pulling in a heavier salary than most of us who can pull together a decent sentence or twoit just makes the rest of us "youngins" look bad. "I have a degree, therefore I deserve a job with all the perks." I'm glad you feel that way, but until you show some real initiative, get the company name right, and learn what an ellipsis is, you should stay shacked up at your parent's house and keep your job at Pizza Hut.
Thursday, November 05, 2009 11:34:12 AM by tlk
Amen to Cathy Taylor!

A couple of points:
1. The cover letter is incredibly badly written, especially for a communications major.
2. If you can't communicate in writing effectively, why would any company want to hire you?
3. Many job seekers fail to understand that hiring managers faced with stacks of applications are looking for ways to reduce the pile of applicants to be considered seriously. Make sure that your cover letter and resume are well written, free of typos, and address how your qualifications are a fit for the position.
4. To another poster, it is difficult to apply to 175 jobs and tailor each cover letter to the position. But it is worth your while to have 3-5 letters that target different types of positions where you can make minor tweaks to make one of the letters more relevant to an employer.
5. Good editors and proofreaders are worth their weight in gold. Cultivate and sustain relationships with people you trust to edit and proofread your work, who can be trusted to give you constructive criticism. You'll need them throughout your working career. They make us look smarter.

With that said, much of this applies to people entering the job market and to those with years of experience seeking a new position.
Thursday, November 05, 2009 11:36:06 AM by Laura
Yes, the cover letter is horrible. Even so, I feel Mr. Murray's comments are rude and discriminating.

"But we’ll be sure to keep your letter on file—and refer to it every time we want to remember: How full of themselves most young people are …"

Try this sentence again:

"But we'll be sure to keep your letter on file—and refer to it every time we want to remember: How full of themselves most [ race/religion/sex/age/etc. of choice] are ..."

Congratulations. In one thought, you managed to make your company look unprofessional and scare off any new graduates from applying to Ragan.

All this post has taught me, as a recent college graduate, is that Ragan is not an EOE.
Thursday, November 05, 2009 11:36:53 AM by CWA
Whew! This barrage of information has been quite entertaining and insightful.
I say to the young people, you are correct generalities are not the proper approach to any situation unfortunately, we live in a world that thrives on generalities, one that lumps people into heaps based primarily on exterior appearance and behaviors. The comments that state that this is a tough world are accurate many working environments are not the easiest or kindest in which to work.
As a person who has managed people for nearly 30 years I have made it a practice not to hire a candidate who tells me they are a perfectionist, as I am always concerned about exactly what they would do to maintain the appearance of being perfect. I find the individual who indicates a desire to strive toward excellence and doing the best they can each day far more impressive. I have worked more years than many of you who are comemnting are old, and am frankly grateful that I am close to exiting the workforce. I think it would be quite interesting if us "old in the way boomers" actually all exited the workplace in 2013, the economic downturn would look like a day in the park compared to the gapping hole our departure would bring to the corporate world, I know that maybe hard for many of you to appreciate. Working the equivalent of three or four jobs and being paid for one is what has historically been classified as paying one's dues something that my generation did and has resulted in many doors being open for those who came behind us. It saddens me to hear how fragile some of our young people appear to have become, how some of them may be letting, what seems to be anger and disappointment catapult them into a state of frailty and desperation. Grant it I know that the current economic situation has a far-reaching effect on job searches, but do you really believe you are the only ones who are searching for meaningful work? What about those who have worked all of their lives at a steady pace making sacrifices to reach goals only to have everything taken from them through job loss? Yes having a degree provides you with more options and even more opportunities in some cases however, it does not mean that you are entitled to a job or that you are necessarily more capable than someone who has experience. There is such as thing as having wisdom as well as education and experience, and for the most part wisdom comes with years of trial and disappointment.
Yes, my generation is to some extent responsible for creating "two generations of entitlement based individuals" we had the misguided idea that we needed to give our children more than we had, that we needed to protect them from hard work and the pains of disappointment. Unfortunately, we did not look in the mirror and see that we were all right and that being like us in many respects was not such a bad thing. Mr. Murray's staffer only presented a small bit of insight into what the "real world" is about, call it sarcasm, say that it lacked professionalism, but try and see that the unconditional acceptance of others, and Victorian manners are not found in many of the highly sought after places to be employed. Sarcasm is just the tip of the iceberg, in environments that focus on the bottom line and their stockholders. The actions are in many ways covert and devastating. It is unfortunate that many of our young people are not being supported and guided as they progress through their educational process. How we communicate is essential to the development of relationships. The young woman's letter appears to be more along the lines of a catharsis, her attempt to get everything out on paper and it in my opinion is likely indicative of her verbal communication as well, not everyone can write in one manner and speak in another. I know a man who is a VP and when I read anything, he writes I can hear his voice his writing does not always portray his level of position. I am not excusing the poor quality of the writing but trying to see through the eyes of an untrained and zealous new graduate, who in the years to come will likely read something written by a young person and say what in the world is going on, I only hope that she will recall her humble beginnings.
Thursday, November 05, 2009 12:03:09 PM by Jill Belisle
From one of the anoymous postings: "Or if anything, I would prefer someone who focused on industry education and improvement rather than dispensing snarky, sadistic comments about a child's cover letter."

Sadistic? That's a bit much isn't it? And to refer to someone who is about to graduate from college as a "child" just shows how much Americans have allowed adolescence to continue indefinitely (I'm 35 if you're wondering).

Last time I checked, 21 is still old enough to vote, drive, fight in a war, and yes, hold down a full-time job. They even let 21-year-olds get married and have children - imagine that! Besides, we don't actually know the writer's age - this person could be 30, 40 or 50.
Thursday, November 05, 2009 12:25:49 PM by Anonymous
The letter was indeed terrible but the article was not a true learning experience for anyone. Two wrongs do not make for good learning. Show a good rewrite, or a great letter, but negative energy is not helping anyone. Maybe you could put the rewrite on rainbow paper - yes I received a resume' like that one time - but I did not post it anywhere.
Thursday, November 05, 2009 12:45:34 PM by Anthony
Yes, we call all agree that the cover letter was bad, but was it really necessary that you call the poor-girl out on it.

As a "cocky Gen-Y" recent grad, I feel for the girl. You ever think that because no one is hiring that we HAVE to be "cocky"? I put cocky in quotations because maybe it's not cockiness maybe it's just having confidence in the abilities we've gained. I'm not cocky at all, but I have to try to show confidence (which is becoming increasingly hard with graduating and not being able to find work). But no, you've got to put someone down. I'm just curious if, maybe, someone is a little threatened by Gen-Y?

I'm mortified that you would post this letter up and bash it like you did. Why not help her (and some of us out)?

Maybe your generation is the cocky one.
Thursday, November 05, 2009 1:22:20 PM by Jan Thomas
What? No comment on the word "moreso" in paragraph 3? What about "news-paper"? How about the abundance of "quotation marks"? Wow ~ so much here to love.

But are we not concerned about this poor young person's "complex"? Perhaps she needs professional help with that ~
Thursday, November 05, 2009 3:14:48 PM by Rhombus
You seem to have no inkling that your public [censored]-take says a lot more about what pillocks you are than it does about the kid just trying to get a job. I'd say she is the lucky one.
Friday, November 06, 2009 9:32:37 AM by Pennsylvania
Wow. It is one thing to laugh at an applicant internally, but to put it in print? I certainly hope this is a joke from Ragan...that maybe someone internally fabricated the entire letter for the story. No names were shared, that would have been even further out of line, but that kid would recognize her letter don't you think? Talk about a hard slap in the face. I wouldn't want to apply for a job at Ragan after reading this....let alone work there.

Done in extremely poor taste Ragan.
Saturday, November 07, 2009 9:37:09 AM by Patti Schom-Moffatt
Shame on you.

I prefer the innocence of the job seeker to the arrogance and cynicism of the writer, and think the student is fortunate you didn't t hire them. This way, they can still think well of you, because I'm sure they wouldn't if they worked at Ragan.

Everyone has to start somewhere in their career and needs nurturing to bring the best out in them. Doesn't look like Ragan has a nurturing bone in its arsenal. And the idea that a person would need your permission to think outside the box is laughable.

Feel free to pick this apart and trash it publicly, but note the use of "I" only once.
Saturday, November 07, 2009 5:59:53 PM by Anonymous
I love this sassy kid :)

I sometimes have to reach cover letters and I can't say I'm suprised at his arrogance. Maybe it's the Gen Y thing... but a lot of new grads write cover letters that give me the impression that they are plain jerks! And they are even worse on the phone.

The best though is this kid that my company didn't hire. He now sends me updates emails critiquing the company that did hire him! The best part is that it's a mass email. I'm sure that won't get back to his current employer anytime soon!
Sunday, November 08, 2009 1:55:19 AM by Linda
Thank you, liz, for the gem of a sentence below. Let me see if I've got this right ... your gen isn't full of itself, you're just somehow more qualified than those of us with actual experience and jobs.

Love it. Thanks again.

"So, no, I would have to say that most young people, at least in the most recent graduating class are not full of themselves, in fact most are just desperate and out of work even though they are most likely more qualified than the people you have working for you right now."
Sunday, November 08, 2009 11:45:41 AM by Erin
I'll be sharing this example with my junior and senior writing students. Many undergrads fail to understand why and how a letter similar to the example results in getting sent to the "no" pile. At the very least, this post should spark interesting discussion.
Monday, November 09, 2009 11:22:47 AM by Cheryl
What amazes me is the fact that so many self-proclaimed "writers" who have posted comments about this girl's letter and Murray's essay about it are such poor spellers and grammarians. Glass houses, people! Sheesh.
Monday, November 09, 2009 11:52:56 AM by Robert Mendelson
Mr. Murray, your elitist disclaimers aside, publishing this letter with your accompanying (and not very witty ) ridicule, demonstrates the same arrogant attitude that has brought traditional media/PR to its knees. I hope no one publicly scorns your daughter, Scout, the way you treated the job applicant. And for all you posters who yucked it up at the applicant's expense, shame on you, too. Writing, in any genre, is a tough gig. No need to poke fun at someone taking his/her first professional step. Those, such as Mr. Murray, who think they know the "correct" way to write, have a lot more to learn than the applicant!
Monday, November 09, 2009 12:40:48 PM by Sarah
All the posters who claim the poor taste of Ragan need to step aside and think what they would have done in the situation.

Maybe you wouldn't have printed it and pinned it to the wall. But forwarding to co-workers and peers would be just as bad.

So Murray published it anonymously, there has been really good feedback on how not to phrase your "cocky gen y" talent.

As a recent graduate who is taking up entry level jobs being an intern because full-time jobs aren't around. I've learned more reading comments than I would have ever imagined.

Maybe Ragan isn't the company for her, however I find it hard to believe that any of the "I'm on her side posters" companies would be right for her either. Everyone was quick to stick up for her, but if she was an employee for you, would it be the same?

Monday, November 09, 2009 1:08:26 PM by David Murray
Wow, what a Rorschach test this turned out to be. Normally, I'd thank my supporters and thumb my nose at my detractors.

But instead, I'd like to point out: When Ragan.com first published this article a little less than two years ago on this same website, there was a conversation about whether I am, or am not, a child of Satan for making fun of this asinine cover letter.

But that discussion didn't have an eighth of the traction this one has.

I wonder if the economy has a lot of us feeling more protective of job-seekers these days.

If that's the source of the zealous defense of young "Chicago"—I hope she's pulling down $50K at a PR agency by now—that's cool with me.

Let's just make sure we save some of the protective passion that poured out here for real people we actually know who need our love and care and understanding in these scary times. (Including ourselves.)
Monday, November 09, 2009 1:47:37 PM by Hunter Rainsford
Congratulations, David. You did what every blog aspires to: you sparked conversation and debate.

Now, let's talk about abortion. -)
Monday, November 09, 2009 2:03:36 PM by Christine
Quoting: All I'm asking is that you try, just for a minute, to see the current situation through our eyes. It's a lot more difficult and frustrating than you could ever imagine.

and

But I also applied to roughly 175 different jobs and only found mine via a random connection. Everyone I know in my class is willing to do ABSOLUTELY anything to get a job and most of us are getting paid nothing to do 3 or 4 people's jobs, I don't think a bunch of people who are full of themselves would put themselves in this position.



Many of us know what this is like. Really, we may be old but we remember. I didn't graduate in '09 but '89, '90 and '91 were no picnic either. It took me a year to get a job.
Monday, November 09, 2009 2:23:55 PM by TBRN
I would like to point out that while I was earning my degree in communications studies (graduated in 06), as was this student, my curriculum focused on history of communications, communications and technology, etc. The only two writing classes I took were in broadcast writing, which I think we can all agree is not grammar 101. I learned most of my writing skills from on-the-job training and outside reading, i.e. Strunk & White. But, no one in college told me to read Strunk & White or pick up an AP Style Guide. I don't think this person should've been given a free pass. It was a poor cover letter, but I don't think it was the worst ever.

At the university I attended, the college of communications was very competitive. Your choices were mass media studies, comm studies, advertising, PR, etc. It's frustrating because if your goal is to become a PR practioner, and only 30 students are ed for that program, you get dumped into comm studies and are not allowed to take any of the classes the "pr" students were taking. So, yes, I had to rely on internships. I learned everything through internships and entry-level agency job, and recently earned my Accredition, to make up for what my undergrad coursework. I don't want to place blame elsewhere but it should be noted that the curriculum of a comm studies student can differ greatly from a PR student.
Monday, November 09, 2009 3:44:47 PM by Jean Gogolin
Was Murray hard on this kid? Come on. By the time a student has reached this girl's age, she shouldn't need coddling. She'll encounter much worse than this from her first ten bosses, should she manage to land a job. I wonder, though, Dave did you fix up her spelling and punctuation?
Tuesday, November 10, 2009 3:13:41 AM by inkuku
Especially when applying for jobs in the communications industry one needs to (yes, you guessed right!) to be an outstanding communicator. Which is difficult if you just have the space of an A4 sheet of paper. And sooooo much to say. And you are just a tiny little bit desperate as well...

The standard cover letter frankly is rubbish for most sort of creative jobs. It does not say much about the applicant. You attach your CV, samples of work etc. to the application, but busy HR folks read the cover letter first. And let us be honest: unless you misspell the company name, there is hardly anything that can go wrong with a traditional cover letter. Only this: somebody does not like it, because you are too full of yourself. Or because you are not confident enough. Or because the letter is written in a too formal manner. Or because it is too creative and wild. Or not creative enough. And so on....

Clear fault here is not the tone or being over-confident. It is that the girl did not seem to look up what Ragan actually does (or how it is spelled). I find that far worse than the way she has positioned herself. This would have been my reason to chuck the letter into the bin. She has no idea what Ragan does and how she could fit in.

I don't think that publishing this letter was very sensitive from Ragan's part either. But I get the point. And I hope future applicants do too.... More practical guidance from job centres or at university would surely help applicants to find their employer faster and with keeping their dignity.
Tuesday, November 10, 2009 6:14:34 AM by Mary Heckert
I'm crying (combination of laughter and horror). I really believe this individual may be an "English as a Second Language" college student, with no prior years in the U.S. The language reminds me of communications I receive from Asian business contacts. However, if the candidate is a "perfectionist," he/she should have sought a native English speaker to review the text. And perhaps should have focused on the value he/she can deliver to Ragan, leaving the "me" statements to a distilled bullet point list of key accomplishments & awards. Good luck to our young friend!
Tuesday, November 10, 2009 6:27:30 AM by Mary Heckert
One added note. As the writer of the article stated, the more you read, the more you see how perfect a prescription it is for what not to do. I realize as I try to have sympathy, that the mere fact that the writer elicits our sympathy vs. trust, demonstrates his/her inability to effectively communicate. Communications 101 is "know your audience" (including researching a communicator's hot buttons and making sure to apply your perfection to that which communicators care about most...proper grammar is just the foundational set of hot buttons). Communications 102 is "reviews, reviews, reviews." Communications are about 1% typing and 99% reviews. If we give credit like "they may not have known what we wanted" we are basically stating "they may not have known anything about corporate communications whatsoever, but we should consider them for the role (why?)." I'm chuckling more and more. I think I'll apply for a sports writing job and say things like Hunk Arin was a white baseball player who was a great 3rd baseman but couldn't bat worth a dime" and see how much respect I get from my 'audience.' Crossing my fingers...
Tuesday, November 10, 2009 8:11:16 AM by Corie
I have to agree that this is an embarrassing attempt at a former Ragan staffer's "constructive criticism." Instead, it feels like it was an irresistible opportunity for Mr. Murray to poke fun at a group of people toward whom he obviously has negative feelings. In fact, I would say that Mr. Murray has his own sense of entitlement and is exercising a lack of professionalism in his response. (And frankly, I have learned more about the current Ragan staff in its acceptance and publishing of this opinionated, attack-riddled article than I had ever hoped to learn. I am quite disappointed in Ragan for printing such a back-handed attack on a fellow communicator, regardless of her age or experience.)

To the writer of the letter, if I were you, I admit I would have a hard time resisting the urge to never send out another cover letter, given that you just had your work blatantly attacked in front of countless communications professionals. But resist the urge. Write another. Send it. Then write another. Send it. Keep your head up. We have all made mistakes. We have all written things we aren't proud of. Your next letter will be better than this one. And, if used in the right way, you can turn this experience into a great response for an interview question someday: "Tell me about a time when you made a mistake. What did you learn from it?" Don't give up. Don't let the personal attacks affect you on a personal level. Just remind yourself of the personal compliments and morale-boosting feedback you have received in the past. Keep your confidence. Don't give Mr. Murray the pleasure of letting it tear you down.
Tuesday, November 10, 2009 12:13:40 PM by Mike Donnell
Things must be slow around Ragan to devote this much time to a job application letter ... oh ..and lots of folks use the term Chicagoland.. even when they no longer live there
Wednesday, November 11, 2009 12:11:42 AM by Julie Cajigas
I applaud the commenters who offer criticism of what is mostly a mean-spirited and unprofessional jab at a hapless graduate who very likely was under pressure to pump out dozens of letters in order to appeal to as many potential employers as possible to put food on the table in a down economy.

Do I think the letter is a-ok? Of course not. Do I think Ragan's reaction is appropriate? That's a resounding NO WAY.

In fact, I decided to write a blog post about it here: http://bit.ly/15f0zp

Maybe I'm so frustrated because as an employee involved in hiring on several occasions throughout my relatively short career, I came across far worse letters than this one, and only thought to offer kind, private and truly constructive advice.

I think this post is probably giving Ragan a big dose of bad PR. For the 10 of us who left disapproving comments, there could be literally hundreds of readers that have a bad taste in their mouth from this article, but didn't bother to leave a comment. I would suggest, as a person with at least minor PR experience, that Ragan take this post down and apologize.
Wednesday, November 11, 2009 1:14:30 PM by CR
This article brought back an embarrassing memory of an interview thank-you I wrote around age 22. (I fear the letter was photocopied, shared and laughed at, and somehow it will be resurrected in my lifetime and I will be unable to deny I wrote it.) Like all of us, she can overcome her youthful mistakes!
Wednesday, November 11, 2009 2:38:34 PM by @KristinCanWrite
Perhaps even more appalling than a poorly written cover letter, is Murray's declaration:

"Here at 'Regan,' we have a requirement that when our employees want to think outside the box, they have to ask permission to do it..."

Really? I'll pass.

Monday, January 11, 2010 10:29:56 PM by JasKeller
While I understand the letter is really bad, I mean really bad, I think the way it is presented is more offensive. I really respect Ragan and their wonderful insight. However this mockery of someone inexperienced in communications is not very professional. The image painted by this article is that Ragan employees are all standing around this post and laughing hysterically at some unknowing applicant. The reason this is offensive to me is that it is very analogous to a high school football player laughing at the mentally challenged student on campus. Both show a lack of class that you wouldn't want to see anywhere, much less a professional website.
Tuesday, January 12, 2010 9:16:25 AM by Jackie Lloyd
God in Heaven, please don't let this person be from Kent State...

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