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Posted On: 10/20/2009

Facebook users show two faces to the world
By Ari B. Adler

Why some people create separate pages for their personal and professional lives

Call it a self-induced, modern-day schizophrenia, but people are starting to split their personalities between separate Facebook pages in the latest movement to live online without having your entire life there.

So, if you’re friends with Judy Stewart, you might be friends with Judy Stewart. On the other hand, you might not.

“It’s not that I have anything to hide on either site, but there are two different worlds I live in,” says Stewart, director of state government relations for the American Cancer Society in Lansing, Mich. “Pictures of me and a friend at the bar might not be appropriate for my professional contacts to see. Plus, the number of friends I was attaining was getting fairly high and I felt I wasn’t able to keep track of people as well.”

Stewart recently un-friended a number of people, sending them a courtesy note that read: “In an effort to better maintain relationships with my professional contacts, I have started a new Facebook page. So, I will soon ‘disappear’ from your friend list but I hope that you will accept the friend request for my new page. See you soon!”

She says a couple of people asked her why she was making the change, but for the most part people just seemed to accept it.

With Facebook’s recent redesign, it’s easier to create and maintain friend lists, but the privacy settings are still buried and neither intuitive nor user friendly. That’s why some users have decided to divide their lives in two.

“In my career, I have to be open to the public and I accept anyone at my professional site – it’s almost like a fan page,” says Rob South, a reporter/producer for WKAR radio in East Lansing, Mich. “On my personal site, I felt less comfortable about having people I don’t really know on there. Even if I’ve met them a time or two, if I’m not sure we’d recognize each other at the store, I took them off my personal site.”

South’s trip through Facebook schizophrenia almost drove him mad. When he created his professional site with his work e-mail address, he provided his personal e-mail address as an alternative. Facebook then disassociated that address from his personal site, so he couldn’t access it anymore.

“Friends were posting to the page when I couldn’t,” South says, noting that it took multiple e-mails to Facebook to explain the dilemma and get his first identity properly restored.

He hasn’t had separate personalities online for long, but so far, South says it’s working out well.

“I have a lot of high school friends and family members who want to say hi and sometimes my updates can be snarky and unprofessional. I feel a bit freer to post things on my personal site that I wouldn’t post on my work site,” he says.

For Kim Tassie, an assistant account executive at John Bailey & Associates, Public Relations in Troy, Mich., maintaining separate sites has allowed her more freedom as well.

“One is more for personal friends and family while the other is for business contacts and business leads,” says Tassie, who started on Facebook when it was only open to college networks. “I started my professional page about a year ago when social media started taking over and everyone was talking about Facebook. It is hard to keep up with two pages and sometimes I feel like I’m slacking on my professional one.”

Tassie says she’s considered reverting to one identity but likes being able to keep some things more private, including information on friends who have connected to her personal page.

South agrees it can be tricky maintaining two pages. Rob South and Rob A. South have clashed over time management mostly.

“I’m still working out how much attention I’m going to pay to each page,” South says. “So far, it’s confusing but we have two sides to being social. I may be someone’s friend on a professional level, but I don’t wear sweatshirts and tattered jeans with paint on them at work like I do at home.”

Stewart says she worries about being hypocritical because she likes seeing some personal things that her professional contacts post because it’s a good way to get to know somebody. However, that’s a double-edged sword, too.

“I’m more cautious on my professional page,” Stewart says. “If I’m posting work-related things, does that make it a public message? Will the media pick up on it? I think two pages is the smart thing to do and a couple of my coworkers have done the same thing.”

An estimated 200 million people use Facebook now and there’s no indication that the growth will slow down. At some point, though, the number of users may become harder to track due to people splitting their personalities.

“I’ve made friends on Facebook with people I didn’t even know before based on their status updates,” South says. “Still, while I don’t mind interacting with them professionally, do I want them to see a bare-butt shot of my kid walking down the beach?”

Ari B. Adler is a media relations professional with experience as a newspaper reporter and editor as well as a government and corporate spokesperson. He is the communications administrator for Delta Dental of Michigan and an adjunct instructor at Michigan State University. You can follow him on Twitter at @aribadler.

Article comments:
Tuesday, October 20, 2009 9:26:42 AM by Joan
Maybe I'm naive but isn't this why Facebook enables you to create friend lists and associate different privacy settings for each list, or even each individual?
Tuesday, October 20, 2009 9:45:13 AM by Gina AKA Curv Vicious
True that, Joan, but in cases like mine it wouldn't make a difference. I work in a conservative healthcare environment by day and play roller derby at night. Most of my profile pics and a lot of what appears on my wall aren't appropriate for work, so I also created two different pages. To my knowledge, you cannot use privacy settings to change out your profile pic or partially hide comments on your wall. If it is possible, it's buried pretty deep because I haven't found it!
Tuesday, October 20, 2009 9:58:20 AM by Bridget
You're not naive. They do indeed offer that option, but from my personal experience, the defaults don't always work. From the article, it seems that some people just find it easier to maintain two separate accounts rather than try to navigate (and trust) fb's privacy settings.
Tuesday, October 20, 2009 10:00:22 AM by Paul
Not everything belongs on a social network site. How about applying common sense if you want to keep something private?

And as for those who accept "friend" requests from people they don't even know: you might want to see if any of this is familiar: http://en.wikipedia.org/wiki/Retard
Tuesday, October 20, 2009 10:08:04 AM by Jo Murray
I just split into "two" people, and I think it's courtesy as much as anything. For example, I have no objections to clients seeing photos of my dogs, but do they really want to??
Tuesday, October 20, 2009 10:12:53 AM by Carrie
I also have split in two because I maintain the Facebook page for the company I work for. It's much easier that way - my "work" account is for work only, and my personal account is for personal time only. I don't think there's anything wrong with wanting to keep the two separate, online or off.
Tuesday, October 20, 2009 11:37:06 AM by Sarah
Paul, did you really link to the wiki page for mental retardation? Wow.
Tuesday, October 20, 2009 11:42:43 AM by mediakath
Altho I do think it odd that my boss is my "friend" on FB and can see (and comment on) personal things....I guess I'm a Pollyanna in that there really isn't much personal that I need to keep from them...? Maybe I'm just too old for those drunken sorority pics :)
Tuesday, October 20, 2009 11:46:10 AM by Anonymous
I try not to be wacky in public, for friends or co-workers. If you know me well, you'll see the real me outside fb.
Tuesday, October 20, 2009 12:19:59 PM by Joe Troxler
Excellent article and that's now becoming the trend, rather than the exception.

Joe Troxler
Communications and Media Relations Consultant
Ottawa, Ontario, Canada
Tuesday, October 20, 2009 12:41:13 PM by Monica
I also have two pages. My coworkers and management are all my "friends" on Facebook. Luckily, we're a small company and work in a relaxed environment where most pics are fine. However, I wouldn't post anything I'd be really embarrassed for boss to see. That being said, I block tagged photos from appearing on my page since I can't control what other people post as well as create private photo albums for certain pics.

I run my company's facebook page along with the associated product Fan pages, where customers, press and distributors are my "friends". While it may be ok for my manager and coworkers to see me sipping mojitos in Miami or making a silly face, I definitely don't want customers/press seeing that.

This Marketing & PR exec will remain a Social Media "Sybil" because it's essential for my livelihood.




Tuesday, October 20, 2009 12:59:43 PM by Terri R.
At one time FB, according to its policy, did not allow one person to have multiple profiles. You could have a fan page or group along with your personal profile but if they caught you with more than one account they had the right to one of them. Has that policy changed. I read it in their terms & conditions in July.
Tuesday, October 20, 2009 1:26:42 PM by elly
thanks for the article ari and for addressing this topic. it's amazing how the lines continue to blur - public / private - friends / coworkers.
Tuesday, October 20, 2009 1:32:25 PM by Adria Collis
Terri R., my comment was the same as yours. Unless it's changed recently, Facebook doesn't allow the multiple identities. That's probably why South's profile was made so he could no longer access it. But he said it's restored after some emailing, so did they bend the rules or have they changed? More info, please.

Many of the things that everyone loves about social media, like the transparency, are the same things that are getting people in trouble. We need the tools to be responsive to our needs, and for some, that includes the need to maintain personal and professional identities.
Tuesday, October 20, 2009 1:36:00 PM by Ellen
I had read that Facebook did not allow two accounts and booted you off forever if they caught you. Has that changed?
Tuesday, October 20, 2009 1:44:31 PM by Frankie
@Ellen, you can't have two accounts under the same e-mail address.
Tuesday, October 20, 2009 2:00:40 PM by Meg
I have one page. I have friends ranging from work, high school, college, family and current friends. I also find it very easy to maintain my friends list and what I want and don't want each friend or list to see. It's not rocket science, it's Facebook. I think it raises a red flag if someone were to Google your name and see that you have two separate Facebook accounts. Be who you are it makes life much easier!
Tuesday, October 20, 2009 2:42:40 PM by Sandra Aponte Salazar
Some people can't eat from a plate where the food is "touching" and some people can't friend everyone from all their worlds in the same place.
Tuesday, October 20, 2009 3:51:04 PM by Eve
I have to agree with Meg - just one page should do.
But then that's just me talking.
I have 29 other IDs and each one has a different Facebook page and their own view on this.
I have to go now,
I feel another persona is about to take control.
Monday, November 09, 2009 9:58:04 PM by kayla anderson
I agree with Carrie- I was the Facebook admin for my last company and my work email was associated with it. When I left the company, I couldn't access my Facebook account because my work email was linked to it. Thank goodness I had my personal account to maintain all of my friends. I think that if social media is part of your job, it's a good idea to have two accounts, especially if you break ties with your company.
Saturday, December 12, 2009 9:06:25 AM by Heidi Siefkas
I guess I have had this question over the last year. I have come to the conclusion that you will grow tired of updating the two accounts and have to marry the two. You just have to be wise about your updates and photos. I think that a good rule is the quote I often hear, "if you wouldn't want your grandma seeing it, don't post it on Facebook."

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