How Southwest Airlines fights 'gripe sites'
Paula Berg, emerging media manager at Southwest Airlines explains why the airline buys gripe sites to prevent PR crises. 
| | Friday, April 17, 2009 6:45:25 AM by Rile Crumble Nicely done, but Ragan still has not purchased ragansucks.com or markragan.com or iHateRagan.com | |
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