Results for Articles:
Public relations can be a difficult game, what with CEOs mouthing off on social media or products going haywire. In observance of Thanksgiving week, here are a few of this year's turkeys.
11/25/2015 6:09:00 AM
Wondering how to prepare for your next crisis? Pick up tips and best practices for writing or updating your crisis playbook, from gathering the right team to rehearsing your response.
11/18/2015 6:09:00 AM
Prepare your crisis response plan, experts say. Know how to reach your employees digitally. And ready yourself to respond to wild rumors on the Internet.
11/17/2015 6:10:00 AM
The retail chain received heavy criticism over what many social media users called 'insensitive' and 'offensive.'
11/16/2015 6:07:00 AM
The Victorian Taxi Association’s hashtag campaign to improve its image backfired. Here’s how social media managers can avoid the same fate.
11/11/2015 6:05:00 AM
The engineering VP apologized for the site’s handling of diversity issues and shared improvement goals. Here’s what communicators can glean from his actions.
11/10/2015 6:05:00 AM
Even the most cool headed among us can let emotions get the best of us online. Here are some things to add (and avoid) in your strategy.
10/27/2015 5:07:00 AM
The baseball memorabilia company and the Major League Baseball Alumni Association scrambled to correct an injustice toward a young baseball fan.
10/27/2015 5:06:00 AM
The automaker's deceptive practices regarding emissions on some vehicles has hurt its stock price and has severely damaged its brand overall. Hard remedies are required.
10/21/2015 5:08:00 AM
The airline continued to keep its communications close to the vest after its new CEO collapsed from a heart attack.
10/20/2015 5:07:58 AM
The chain restaurant’s Twitter presence embraces emojis, pop-culture references and teen-speak. However, some say its social media manager went too far.
10/19/2015 5:07:58 AM
The pontiff recently issued an apology over recent scandals, but did not specify to which he referred.
10/15/2015 5:08:07 AM
The president strongly urged reporters to create charts showing gun violence and citizens to encourage the creation of firearm legislation.
10/5/2015 5:06:00 AM
The retail chain's chief executives sent a memo to their employees expressing their "deepest appreciation" in the midst of cutbacks.
10/1/2015 5:06:00 AM
Dr. Martin Winterkorn says he is ‘stunned’ by his company’s conduct.
9/24/2015 5:09:11 AM