Results for Articles:
Check this chart before you post anything holiday-themed to your brand's social media sites. You should be spending the next few days prepping for your time off—not apologizing to fans.
12/12/2013 6:07:00 AM
Chairman Chip Wilson, whose comments last month set off waves of outrage, is stepping down from the company. In some cases, the move hasn’t quelled the outrage. In others, it has stoked fires.
12/11/2013 6:04:09 AM
What you should be prepared to do and communicate as winter storms approach.
12/10/2013 6:05:00 AM
Ragan Training members get unlimited access to the most comprehensive professional development library for communicators. Try out a free preview here.
11/27/2013 6:00:00 AM
From player arrests to stories of hazing to a decline in participation at the youth level, pro football must take essential steps to address problems directly and for the long term.
11/25/2013 6:05:00 AM
The official spokesman for the U.S. Army distanced the organization from a colonel’s message to PR representatives about the attractiveness of female soldiers in publicity photos.
11/21/2013 6:07:35 AM
The personal nature of the social media platform is a powerful persuasive tool, researchers found.
11/20/2013 6:09:00 AM
Most customers expect you to address their concerns via social media. Use this guide to determine what type of unhappy customer you're dealing with, and how you can make things right.
11/20/2013 6:04:00 AM
The airline says the man was uncooperative when asked to secure his guide dog at his feet. The man and other passengers offered a different story.
11/18/2013 6:06:58 AM
Elon Musk's battle with a New York Times reporter offers an important lesson on how your community can save the day in a crisis.
11/15/2013 6:05:00 AM
An executive communication expert and Twitter observers said the president’s apologies for the difficulties with the rollout of health care reform don’t change much.
11/15/2013 6:04:58 AM
Founder Chip Wilson apologized for asserting that somewomen's bodies aren't right for Lululemon pants. Perhaps his damage-control efforts created an even bigger crisis.
11/14/2013 6:04:00 AM
The magazine's editor has apologized for a contributing editor's column that broached the topic of limits on firearms.
11/8/2013 6:09:00 AM
Former CEO Chip Wilson's wife Shannon attempted to right the ship in a Bloomberg TV interview, but the damage was done.
11/8/2013 6:05:19 AM
After months of denials, the beleaguered mayor said—on video—that he had tried the drug, ‘probably in one of my drunken stupors.’
11/6/2013 6:06:41 AM