How two companies gather and implement staffers’ ideas

If you put a tool on your intranet to gather ideas from employees, you’d better have a system in place to make at least a few of those things happen. “If it doesn’t make it back into the product or doesn’t create some sort of a difference that users can see, the tool will lose value,” Roie Edery, vice president of information systems operations at IPC The Hospitalist Company, warned listeners of the July episode of IBF Live . Edery was one of two intranet read more...