10 steps for holding interactive workshops to gather employee insights

Change comes from within—within your workforce, that is. Follow these guidelines to set objectives, get key people on board, create a safe, inviting environment and mine vital intel.

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Asking workers for straight talk helps uncover what’s really happening in an organization—the good, the bad and the ugly.

Conducting employee feedback workshops can be time-intensive and daunting if you’ve no prior experience.

1. Identify clear, smart objectives. Before you start, specify what you want to achieve. What takeaways are you after? Mind the time as well. Slice up meetings into 15-minute chunks, and make sure you wrap up in under three hours. This gives you time for ice-breakers, contingencies and breaks. Any longer, and people’s concentration will fade. Think about how you can make each area of discussion interactive and employee-led.

2. Enlist the support of managers. Once you have clear objectives, get senior members on board. If they understand your goals, what they’ll get out of it and the role(s) they’ll play, it’ll make recruitment easier. Brief them or, at least, email them to enlist their support. Share what you’re doing and why, and ask them to encourage their teams to attend. Seek their input, too.

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