Submitting TripAdvisor reviews might come with a caveat.
On Wednesday, the Milwaukee Journal Sentinel published a story in which several people alleged that the travel site deleted their reviews of resorts in Mexico for not following its “family-friendly” guidelines.
The reviews warned travelers to beware of rape and sexual assault.
Milwaukee Journal Sentinel reported that in July, a woman asked a question on TripAdvisor about whether a specific resort area in Mexico was safe for her and her husband’s upcoming vacation. “Twenty-four of the comments encouraged the couple not to worry,” the Journal Sentinel reported. However, 27 comments had been removed because they were deemed “inappropriate” or “off-topic.”
The investigative piece mentioned the case of Kristie Love, a woman from Dallas, Texas, who claimed to have been raped by a security guard at a resort in Playa del Carmen in 2010. She wrote about the incident on TripAdvisor but her post was deleted soon after.