3 reasons you’re not getting the staff feedback you need

Employees know the ins and outs of your organization better than anyone. Here’s how to get their input on how to make products, processes and the overall business better.

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We all want to make better decisions, but that’s impossible without input from key stakeholders. Those closest to projects know what’s driving or hindering the company. But chances are, you don’t hear enough from these people, and—as a result—not getting the information that could transform your company. Luckily, this sort of behavior can be changed for the better if you first take a closer look at how you and your staff interact and solve problems.

1. What you’re experiencing: fear of disagreement

A great meeting isn’t one where everyone sits silently in agreement but one where several views are shared, and where the best idea wins.

What you can do: Change the conversation. In a meeting, ask individuals, “What problems do you see?” or “What is the risk we’ll need to protect against?” Empower your staff by calling them to speak about what they know best, their speciality, and letting them know you value their understanding the downsides a decision might bring.

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