3 words every PR pro should ban If you want to make a professional New Year’s resolution, start by banning “excited,” “thrilled” and “honored” in all press releases. By Ragan StaffJan. 8, 2009 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.