In the late 1990s, email changed the face of business and internal communications.
It emerged as a highly efficient form of communicating, and many employees came to favor firing off a quick email over placing a phone call.
Today, with all the internal communication tools available to a workforce, emailing seems almost primitive. Though many organizations still use email, most are trying to reduce the number of emails sent in favor of a simpler, more efficient form of internal communication. Employees are relying more on intranets or enterprise social networks.