Letting it fall into a black hole, for one.
If companies spend time and money gathering information from workers—and workers take time to provide thoughtful feedback—employees will want to know how their responses are being handled. Are their voices truly being heard? Will it make any difference to speak up?
Employee engagement and morale are sure to suffer if leaders fail to act upon or implement staff suggestions and concerns. Letting feedback fall through the cracks is one of the fastest ways to degrade your company culture.
Below are four crucial reasons why execs should address associates’ concerns:
1. It shows you value employee voices. Employees want to be heard. Asking workers to share their opinions is a meaningful expression of respect, and it affirms that their input matters. This two-way communication cultivates a greater sense of trust, appreciation and understanding throughout the company.