5 steps to take after a SharePoint debacle

A fresh start means a clean stop, a frank assessment, and a good deal of recalibration before you try moving forward again.

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1. Stop

It’s really difficult to evaluate a situation as it’s changing and as more energy is being poured into it. If the train is off the tracks and skidding on its side, stop the engines and let it come to a screeching halt. Once the train is back on the tracks, you can get it moving again—in the right direction.

2. Honest assessment

Step 4 of a 12-step program is making a “fearless and searching moral inventory.” Openly assessing what went wrong in your SharePoint implementation won’t be gut-wrenching, but it’s likely to hurt. The politics of the situation—with everyone wanting to “save face”—won’t make it easy, but openly assessing the problems is essential.

One “rule of thumb” is that there’s plenty of blame to go around for a failed implementation. Take your share (and a little extra) before trying to help other folks identify their part in the derailment.

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