5 ways to improve managers’ communication with employees

Internal communication can break down at its most crucial point—just as your rank-and-file employees are receiving the ‘big idea’ from on high. Here’s how to avoid that pitfall.

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If you’re an internal communications manager, a crucial part of your role is to ensure that your line managers communicate well.

You must ensure they are adequately coached and sufficiently prepared to communicate in the most potent and meaningful way. To help them help you, we’ve put together five ways that you can support your line managers’ development as skilled communicators.

Communication is not simply passing along need-to-know information. Good communication imparts timely information in an engaging way while encouraging employees to respond.

We understand the often tricky journey a message can take through an organization and how each person in the chain can be affected. Every organization is different, but typically a bit of communication in a corporate structure often starts with the CEOs and other top-tier execs before weaving its way to senior management via HR, internal communications, marketing or other routes.

At this point it appears on the desks or in the inboxes of front-line managers—the joints linking the bones of the organization and helping it flex and move, the connectors whose names are up in lights when it comes to delivering communications.

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