7 ways to build trust internally

Reprint news stories critical of the organization? Are you nuts? Actually, that is a great way to increase your employees’ trust in you to tell the truth.

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Editor’s note: This story is taken from Ragan’s distance-learning portal RaganTraining.com. The site contains hundreds of hours of case studies, video presentations, and interactive courses. Click here for more on this session.

Want to erode trust in your organization? William Amurgis has some examples of how companies have done just that.

Consider the chief information officer who said, “We cannot afford to be great. Good is good enough”—thereby encouraging employees to settle for mediocrity.

Or the legal executive who received a suggestion that a company buy smartphones for its mobile workforce, and responded, “Does the employee understand that his job is to implement policy, not make it?”

“I never like it when we play, ‘I can’t talk to you. You’re beneath me,'” responds Amurgis, an internal communications consultant.

If you’re seeking to win their trust in your leadership, take some tips from Amurgis in the newly released Ragan Training video, “How to make your intranet trustworthy.”

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