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Want to erode trust in your organization? William Amurgis has some examples of how companies have done just that.
Consider the chief information officer who said, “We cannot afford to be great. Good is good enough”—thereby encouraging employees to settle for mediocrity.
Or the legal executive who received a suggestion that a company buy smartphones for its mobile workforce, and responded, “Does the employee understand that his job is to implement policy, not make it?”
“I never like it when we play, ‘I can’t talk to you. You’re beneath me,'” responds Amurgis, an internal communications consultant.
If you’re seeking to win their trust in your leadership, take some tips from Amurgis in the newly released Ragan Training video, “How to make your intranet trustworthy.”