5 important elements for your intranet
Your organization’s internal hub has to be more than a kiosk for
posting the cafeteria’s lunch specials and photos of the softball
team’s big win. It must help workers do their jobs.
A business intranet must engage employees, support daily initiatives,
reflect company values and help people do their work.
As administrator, you must ensure that your intranet meets these basic
needs—but where do you start?
Make sure your business intranet has these five features:
1. Employee profiles
These should have accurate, up-to-date information. Have every staffer
review his or her profile annually, and add this task to your checklist for
new hires. Include current headshots.
2. Enterprise search
Effective enterprise search boosts productivity and efficiency, so make
sure yours has:
- Display cards, which show a preview of search result
- Search filters, enabling users to filter results by document, form,
- Auto-suggestion, which completes search terms based on language in your
3. Engaging content
Tailor content to the departments and factions within your organization,
focusing on areas of interest and solutions to common problems. Include
personalized content, images and interactive content (e.g., forms and
surveys), and tag your content to make it easier to find through keyword
[EVENT: Internal Communications Summit]
4. Employee recognition
When employees feel valued and appreciated, they perform better. Celebrate
and recognize employees for a job well done with kudos from managers and
peers. Doing so will make your intranet an integral part of your corporate
culture, attracting employees’ attention and helping you spread other
Make sure your intranet helps employees do their work efficiently and
effectively. Provide quick and easy access to important resources, such as
tools and features that ease tasks and processes: documents, policies,
online forms and more.
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