Get cozy with IT for social media success You may think your new high-tech tool is plug-and-play, but before you begin 2.0 communications start talking to your IT team. By Ragan StaffAug. 18, 2008 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.