Web Sites Health care site ‘has not lived up to expectations,’ feds concede The U.S. Health and Human Services Department is touting its achievements while promising to make signing up at healthcare.gov less frustrating. By Matt WilsonOct. 21, 2013 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.