Let’s apply these to intranets.
Employees are paid with money: compensation, bonuses, expenses, employee benefits and promotions. Employees’ salaries are not related to the time they spend on the intranet.
Make sure that all salary-related information can be found on the intranet, such as:
There are things other than salary that are related to rewarding. The following tasks and procedures are perfect for automating on your intranet:
Showing the latest status of a transaction—e.g. “waiting for approval”—can be of great value. I once waited for someone to pay a declaration for over two months, only to find out that the manager who needed to approve it was on maternity leave.
Make the procedures clear and transparent: “The amount will be transferred to your account within two weeks after submission.”
Each organization rewards employees differently. See what your organization does, and provide this information on the intranet. Make sure that all possible questions are answered, and make the procedures as transparent as possible. Having outdated information is almost a mortal sin.