I am an internal communicator, not a benefits expert! Internal communicator Amy Gooen is fed up with people asking her questions outside her area of expertise. By Ragan StaffJan. 9, 2008 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.