Infographic: Social media rules for managing a crisis

How your brand presents itself on social media has only grown in importance during this global pandemic and lockdown. Here are some tips for a winning strategy during COVID-19.

PR or Social Media Crisis InfographicHow are you changing your social media strategy during this crisis?

Social media channels are crucial tools for modern communicators and while your instinct might be to pull back on you social media activity, offering relevant and comforting messages to your audience right now could be extremely valuable for your organization in the long run.

This infographic from Meltwater shares 10 rules for managing your social media strategy through this crisis.

Tips include:

  • Create social media alerts.
  • Form a crisis response team.
  • Acknowledge missteps and respond to comments online.

Read the full list of tips by looking over the full infographic.

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