Post-crisis reflection is a critical tool for communicators
University of West Virginia’s Naumann-Blevins’ sophisticated approach to mitigating crises.
University of West Virginia’s Naumann-Blevins’ sophisticated approach to mitigating crises.
Communicators must continue to sharpen their ability to manage uncertainty, according to a recent roundtable of comms leaders.
The carrier defended its slow recovery from a software glitch by attacking its tech vendors.
Tips on addressing leaks, aligning with legal and more.
The Weather Company CMO Randi Stipes explains where and how empathy can surface in your crisis strategy.
Managing change in tough times begins with keeping the information flowing to employees.
Strengthen your playbook with these strategic techniques.
Levick is remembered for his work on prominent geopolitical crises including Guantanamo Bay and Catholic Church sex abuse scandals.
Find out who made the list. And stay tuned for the winner announcement in April.
New data reveals a startling disconnect.
“Hotwashing” is an emergency response concept you can apply to your crisis comms.
A bad decision, a cover-up, doubling down and then . . . blame your crisis comms folks.
Get up to speed on common chit-chat mistakes, find out which leadership style is most effective for your culture, and get your weekly dose of communication inspiration.
Accusations of widespread harassment, a state lawsuit and a poor initial response prompted an employee walkout. Here’s what to take away from this cautionary workplace tale.
How to help establish your story and brand position in today’s media landscape—a crucial preventative measure for brands to avoid crises and fight misinformation.