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Ragan Insider | Sean Devlin

A look at how M&T Bank rethought its town halls to improve understanding

Town halls are too important to be passive information dumps.

Artificial Intelligence | Stephanie Nivinskus

Your AI vendor’s performance problems will hit before you have language to describe it. Here’s a readiness checklist.

How I Got Here | Isis Simpson-Mersha

AI slop won’t break through the content economy. Austin Roth-Eagle of Cisco shares what actually does.

Career Advice | Mary Olson-Menzel and Michelle Powers

When you turn even one adversary into an advocate, you begin to elevate the entire organization.

When everyone is vying for an employee’s time and energy, only the best content will win.

Ragan Insider | Sean Devlin

AI can be a copilot, but humans still need to steer the ship.

The Week in Comms | Sean Devlin

Plus, Fidelity tells employees in Boston it’s time for RTO.

Ragan Insider | Sean Devlin

Good writing can lead to better business outcomes.

Invest in strategic competencies and measurement capability to counter growing reputational risk and rising demands for communications services.

Artificial Intelligence | Stephanie Nivinskus

Each capability comes with a prompt written to generate specific, actionable results under pressure.

The work continues long after the first message is shared.

Change communications | Moon Kim and Kaitlyn Kotlowski

Most companies drown employees in operational updates before ever anchoring them to the ‘why.’ Here’s how to fix that.