Thank you for attending
Thank you for attending Ragan's Crisis Communications Virtual Conference. Below are the slide decks from the presentations.
Click here to view our event slides with additional awards, events and council information.
The Ragan team took notes for you, too! View the executive summary here.
Materials are intended for attendee use only. Please do not distribute.
We encourage you to bookmark this page, or save the website URL, for future use.
Thursday, June 10, 2021
Please note: Panels and firesides do not have slides.
Opening Chat: How Communicators Can Chart a Course for Smooth Sailing
Chris Chiames, Chief Communications Officer, Carnival Cruise Line
Future-Forward Crisis Lessons to Prepare for the Unexpected
Nick Lanyi, Media Relations and Crisis Communications Expert, Ragan Consulting Group
PANEL: Activating your employee channels to prevent internal crises
Matt Fields, Head of Corporate Communications, US Consumer Bank, Barclays
Becky Graebe, Senior Director, Communications Strategy, Dynamic Signal
Brandi BoatnerManager, Digital Advocacy Communications, IBM
PANEL: Practicing Social Media Engagement to Prevent a Crisis from Spreading
Kelly Stone, Senior Director of Digital Strategy, CompTIA
Jennifer Magas, Clinical Associate Professor, Pace University
David Johnston, Head of Social Media, The Department of Defense
Communicating Layoffs, Mergers and Restructures
Amanda Minto, Director of HR Communications, Technology, Product, Xperience, Comcast
PANEL: Responding to the Crisis of Inauthenticity
Doug Duvall, AVP, Corporate Communications, Amtrak
Megan Rokosh, Global CMO, Havas Health & You
Sukhi Sahni, Head of Corporate Communications for U.S. Card and Retail Bank Divisions, Capital One
Insights to avoid a remote work crisis
Katie Liston, Head of Marketing, ContactMonkey
Fireside chat: Turning an industry-wide crisis into an opportunity for employees and customers
Steve Restivo, Global VP, Corporate Communications, United Airlines
COVID-19 Case Study: How KFC played a banjo while other companies were playing a violin
Tori Carter, Senior Manager of Brand Communications, KFC Global
Crisis training essentials for today’s response teams
Michelle Rosinski, Lead Security Monitoring and Response Analyst, Mastercard
Communicating During Covid: Vaccines, Guidelines and the New Normal
Tony Morain, VP, Communications, Direct Relief
PANEL: Practicing Cool Media Relations Under Crisis
Audra Hession, Principal & Managing Director, G&S Business Communications
Kaelan Hollon, Senior Director, Communications, Reynolds American
Spring Harris, Head of Global Corporate Communications and PR, NortonLifeLock
PANEL: Media Monitoring Skills to Stay on Top of a Crisis
Theresa Souza, Head of Sales, America, Signal AI
Shannon McClendon, Public Relations Manager, American Nurses Association
Mark Weiner, Chief Insights Officer, Cognito Insights
Fireside Covid-19 Lessons: Designing Your Future-Proof Crisis Plan and Toolkit
Matthew Hutchison, Chief Communications Officer, Dow Jones
Return to The Old Normal: Prophetic Pain Points to Finish the Year
Shaila Manyam, SVP, Public Affairs and Crisis, BCW
Thank you for attending Ragan's Crisis Communications Conference. Below are bonus materials and handouts provided by our speakers and sponsors.