How to Build a Connected Frontline Workforce in 2026

Wednesday, February 4, 2026
12‑1 p.m. ET
In partnership with
Partner logo

Internal CommunicationsEmployee CommunicationsExecutive CommunicationsHR CommunicationsCorporate CultureStrategic CommunicationsEmployee EngagementHuman Resources

Frontline employees keep organizations running — yet most internal communications strategies are still designed for desk-based workers. According to new research from Ragan Communications and Interact, only 1% of communicators say they are very effective at reaching frontline employees. The result is a persistent frontline communication gap: critical updates are missed, information is hard to find, and frontline teams feel disconnected from the organization’s goals, priorities and culture. As organizations plan for 2026, this gap has become one of the most pressing challenges in employee experience and internal communications.

Join us on February 4 for this FREE webinar as Ragan and Interact will explore how organizations can build a truly connected frontline workforce, moving beyond high-level theory to focus on practical solutions. Drawing on original research insights, industry trends and real customer examples, the discussion will provide a clear framework that internal comms, HR and digital workplace leaders can apply immediately. In this webinar, you’ll learn:

  • How to identify and address the root causes of ineffective frontline communication.
  • What a frontline-first communication strategy looks like in practice.
  • Which channels and content approaches work best for deskless and distributed teams.
  • How to reduce information overload while improving reach and clarity.
  • Practical steps to improve frontline engagement in early 2026.

Bonus Takeaways:

  • How to Checklist
  • Frontline Toolkit
  • The Employee Experience Blueprint: What's Working, What's Not and What's Next

Top reasons to attend this webinar

  • It’s FREE.
  • You’ll receive all the slides and handouts.
  • You’ll get access for you and your entire team to watch.
  • You’ll have access to the recording for 12 months.

PRESENTER

Greg Stortz

Director of EngagementInteract

Greg Stortz loves many things in life, but he is obsessed with intranets, communication strategies, and DE&I initiatives. Having worked for companies like Lush Handmade Cosmetics and Best Buy Canada, Stortz has been working with intranets and communication strategies for over 15 years now.

As director of engagement at Interact, Stortz is now an advocate for staff engagement and customer success for companies all over the globe.

 


Moderator: Jon Minnick, Special Projects Manager & Awards Show Producer, Ragan Communications and PR Daily READ BIO

Interact logo

About Interact

Interact helps organizations move from hustle to impact by giving employees clarity, connection and purpose at work. Its employee experience platform is designed to support effective communication and engagement across the entire workforce — with a particular focus on frontline and deskless employees who are often hardest to reach.

More than 1,000 organizations worldwide use Interact to streamline internal communication, simplify access to information, and create a single source of truth for employees. Interact’s platform combines targeted communication, mobile access, intelligent search and personalized content to ensure employees can easily find what they need, when they need it. Customers include Fortune 500 and FTSE 250 organizations, as well as global brands such as Levi’s, Domino’s, Teva Pharmaceuticals and Subway, who use Interact to support frontline communication, knowledge sharing and organizational alignment.

Learn more at InteractSoftware.com.

WHO SHOULD ATTEND?

You should attend this FREE webinar if you spend at least a quarter of your time in any of these areas:

Internal Communications • Employee Communications • Executive Communications • HR Communications • Corporate Culture • Strategic Communications • Employee Engagement • Human Resources

REGISTER NOW

For questions, please contact customer service at

[email protected] or by calling 800-878-5331.