Deadline: Nov. 13, 2026
Insights from four Game Changer winners from Ragan’s Future of Communications Conference.
Whether communicating with humans large or small, being respectful, humble and selfless goes a long way toward defusing difficult situations.
Nearly 60 percent of businesses have been hit by a crisis, yet only 54 percent have a plan in place to guide a response.
The five steps the airline should take to change public perception.
The next time your company faces a crisis, lighten the mood in the office with the songs on this list.
It’s not enough simply to have a plan in place; proceeding swiftly and genuinely engaging your angry audience are essential.
Preparation is essential, of course, but staying on top of changes in personnel is every bit as important.
Stark contrasts between actions there and the responses to Katrina and the BP disaster.
How to avoid being caught flat-footed when disaster strikes.
Not every bump in the road calls for all-out war. Here’s how to determine what level of response is appropriate.
