Study: Smartphone-staring bosses can kill employee engagement
Leaders might be tweeting and texting their way to mistrust, low morale and poor retention.
Ragan Insider Premium Content
According to a new study from Baylor University, “boss phubbing”—a term presumably contracting “phone snubbing” and describing bosses’ gazing at their phones while workers are speaking—severely diminishes trust and hampers employee engagement.
[FREE GUIDE: The State of Corporation Communications 2021]
Baylor researchers surveyed 413 supervisors and workers to get a sense of how harmful this trend is.
The study found:
Meredith Adams, assistant professor of marketing at Baylor, said:
To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.
