Survey: Communication gap hampers engagement, retention

More than half of the executives who responded say they can detect discontent yet are ‘unable to remediate the problem.’ Ornery employees have a remedy: They go elsewhere.

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If by “noise” you mean “a devastating effect on morale, retention and engagement,” then yes.

A survey conducted by POPin found that leaders and workers are miles apart in terms of communication, which leads to companywide complications.

Forty-seven percent of the 163 executives polled confirm that employee opinions are “only sometimes” heard in town hall meetings, and 45 percent say they don’t hold such meetings at all. Fifty-six percent of respondents admit to using email as a primary form of communication, with just 21 percent prioritizing personal, face-to-face feedback.

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