Social Media Videographic: How airlines allocate social media resources What works best: Dedicating staff to social media or training employees from other departments? Find out what’s working for the airlines. By Kristin Long@KristinMLongJune 20, 2011 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.