Crisis Management When staffers mock your company online, what do you do? An American Airlines flight attendant is in trouble for posting videos that ridicule his employer. It’s a situation that lots of companies could eventually face. By Matt WilsonFeb. 16, 2012 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.