Why conversations trump employee engagement surveys
Recruiting, motivating and retaining employees comes down to workplace satisfaction, of course—staff polls, not so much. The author suggests talking to people instead.
Do engagement surveys work?
Millions of words have been written about employee engagement, and over a billion dollars is spent annually in the U.S. on surveys and improvement interventions.
What progress has been made, though?
In Gallup’s Worldwide Employee Engagement Crisis report, the authors assert:
Three key factors stand out: execution flaws, paradigm flaws, courage flaws.
Execution flaws. Most HR pros will concede the following problems:
Enacting viable solutions requires recognizing the paradigm flaws that keep most organizations from addressing engagement.
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