The Workplace Yelp employee’s angry open letter to CEO starts online firestorm A customer service agent was fired after targeting a post—on Medium—at the company’s head complaining of her wages. The actions have sparked a huge backlash. By Beki Winchel@bekiwekiFeb. 22, 2016 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.