Crisis Management 4 crisis lessons from Ann Coulter’s tweetstorm against Delta The political commenter lashed out in anger over the weekend after being placed in a different seat from the one she pre-booked. The airline received mixed reactions for its snarky response. By Beki Winchel@bekiwekiJuly 20, 2017 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.