5 crucial questions to ask before your next staff survey

Gathering employee feedback about your internal culture, work protocols and external dealings is all well and good, but unless they get feedback on their feedback, it’s a waste of time.

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Though positive feedback is more fun than negative, both kinds helps shape who we are, what we do and how we do things.

Still, companies aren’t asking for feedback from the most important resource—employees.

Per a report from Medallia, a company that specializes in capturing feedback, two out of five employees say they aren’t being asked for feedback at all.

Communicators give an array of reasons for a broken employee feedback system: It’s costly, it’s cumbersome, or there’s not enough time. Those sound more like excuses to me. Employee feedback is too valuable and technology is too great not to develop effective feedback systems.

More than gathering staff input

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