5 internal communications myths—busted

Employees only work for a salary, don’t want information about the company, and other misleading myths.

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Over the past few weeks I’ve had conversations with a number of senior business leaders. Throughout the interviews, I found myself making notes about communication myths I thought had been put to rest a long time ago. Apparently, they live on.

We have to make these myths disappear:

1. “Employees are not interested in information beyond their daily tasks.”

A survey on employee job satisfaction found that employees ranked feeling included as a top factor in job satisfaction (salary ranked seventh). In fact, every survey seems to arrive at this conclusion. We all have an innate desire to be part of something larger than ourselves and contribute to a greater whole.

2. “Employees are overloaded and don’t want more information.”

Employees want the opportunity to decide what they will and will not read. The Internet changed the way we see and share information, and advances in social media have changed things even more. Most of us are adept at finding what we need when we need it.

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