Editor’s note: This story is taken from Ragan Communications’ distance-learning portal Ragan Training. The site contains hundreds of hours of case studies, video presentations and interactive courses.
Whether you’re in the tech industry or just fighting to retain your employees in a tight labor market, engagement is more important than ever.
That means different things to different organizations, but one theme is common: Employees should consider your firm a rewarding place to work.
Qualcomm, an American multinational semiconductor and telecommunications giant headquartered in San Diego, must find ways to connect with 30,000 employees in more than 40 countries, says Christi Gilhoi, who leads global employee engagement.
Qualcomm, Gilhoi says, is a future-oriented company full of the kind of high-skill innovators no company wants to lose. After a recent meeting, someone noted a colleague in the room and told Gilhoi, “He invented airplane mode.”