Millennials are the last generation with a front-row seat to the change from analog to digital.
Their youthful eyes have seen the world turn global and connected. They’ve witnessed the introduction of the sharing, collaborative economy.
What can we learn from them?
How should organizations prepare for these changes?
1. Focus on life phases rather than generations.
Approaching a group only as a certain age bracket can be misleading. Ultimately it is behavior and thinking that determine what “generation” you are. It’s not the years but the mileage that counts.
We are all getting older, we live longer, and thus we work longer. The Oxford research shows that the older we are, the more we value work/life balance, which increasingly means choices in how and where we work. Offering this flexibility to the workforce is a huge differentiator to attract and retain talent.
2. Have your workforce reflect your customer base.
Today we have five generations in our workforce. As we innovate faster, we change faster, so we will encounter more generational diversity in the workplace.