Do’s and don’ts for holding productive video chats

Here’s how to make the most of online face time, once you get past all of these: Is there an echo in here? Hang on, can you hear me? Where’s the chat thingy? Holy smokes, is that a ferret?

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Like them or loathe them, video chats are bound to remain a vital workplace messaging tool.

The trick is in capturing the most engaging benefits of visual, virtual meetups—and diminishing the attributes of this medium that can alienate, frustrate or agitate your colleagues.

Unfortunately, many such meetings get derailed at the outset. There’s the trudging through technical difficulties, followed by the inevitable slog through Zoom spume and trite soundbites.

Any of those sound familiar? Thankfully, it’s easy to get back on track and hold a productive, fruitful video chat. The same rules that make for more harmonious in-person meetings still apply. Here are four basic guidelines to follow:

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