Apps, website bring Michigan health system to patients

Spectrum Health offers doctor chats, an app to shorten urgent care waits, and a how-to video for those preparing for appointments at its cancer center.

Let us hope you don’t end up needing urgent care services the next time you visit Grand Rapids, Mich.

But should you come down with the flu or sprain your ankle showing off on your skateboard, Spectrum Health has an app that allows you to determine how many people are in line at each of its urgent care centers.

“You can say, ‘OK, there are two people in line at Broadmoor, and there are five people in line at South Pavilion; I think I’m going to try Broadmoor,'” says Janelle Logan, director of eServices.

The app is available on the iPhone, Android and BlackBerry, and it allows patients to pull up directions, peruse their medical records, make appointments, or check out their lab results.

Patients can also do all this through its MySpectrum platform, where they can pay bills as well. The hospital system boasts nearly 20,000 subscribers combined for its patient portal and smartphone app.

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