Function must supersede frivolity and deliver pertinent information when the consumer wants it
There’s a love-hate relationship going on with Foursquare the likes of which we haven’t seen since Crocs tried to make brightly colored shoes with holes in them a major fashion statement.
The mobile check-in started as a game and quickly turned into a way to keep up with friends and their favorite hangouts. For some, that’s enough to keep them coming back. Others try it and lose interest.
Still, it’s the folks thinking not about what Foursquare can do, but what Foursquare could be doing that will probably continue to drive the company’s success.
“It took me a while to figure out what the thing is about—not what everybody uses it for, but what function does it play?” said Ike Pigott, a communication consultant and blogger from Birmingham, Ala.
Pigott noted how Twitter expanded the world so people can know what any of the people they follow are doing. The problem with Twitter, Pigott said, is the information, “falls off the radar due to sheer volume.”