How, when and where should you communicate bad news?
Follow this guidance from savvy industry pros to be more of an empathetic helper than a heartless henchman.
Follow this guidance from savvy industry pros to be more of an empathetic helper than a heartless henchman.
Don’t sweat the lunatic fringe who complain no matter what you do. Instead, work to inspire and engage the lukewarm lemons—and equip them for peak open-road performance.
You want fries with that PowerPoint? Follow this guidance to become a respected leader who wields more authority, influence and corporate clout.
If you’re saddled with a leader or client who’s a poor communicator or a stilted speaker, there is hope. Here’s how to play up strengths and minimize glaring weaknesses.
A curt ‘Howza ’bout I do my job and you do yours?’ solves nothing. Instead, demonstrate your mastery over material and messaging, and set up a workflow protocol for all to follow.