Columns: Roger D'Aprix

Why it took Roger D'Aprix 20 years to answer one manager's questions

On October 1 IABC published my new training module on face-to-face communication. Titled, "Face-to-Face Communication: Communication Skills for Effective Leadership," it's actually a toolkit any communicator or trainer can use to mount a half-day training session to convey to managers, supervisors, and team leaders their face-to-face communication role and how to perform it.

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