Creating collaborative workspaces for the deskless worker with digital transformation

Even before the COVID-19 pandemic, organizations were already in the midst of a digital transformation. In 2020, deskless workers accounted for 2.7 billion, or 80% of the workforce worldwide. These are people working in agriculture, construction, retail, manufacturing and transportation who aren’t sitting at a desk, staring at a screen to perform their work. Despite that number, most technology has traditionally been designed for the office worker while the deskless have been regulated to pen-and-paper-based systems or feel they don’t have enough. In fact, 70% of deskless workers feel that more technology would help them do their jobs better. And the pandemic has changed things swiftly.