Don't be clueless; don't be Hughless Like most self-appointed communication gurus, Hugh Macleod is a caustic know-it-all; unlike most of them, he's also very funny. By Ragan StaffAug. 3, 2007 SHARE To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.