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We’re introducing a new digital newsletter—the Crisis Communication Daily—a rundown of the top tips, best practices and headlines on crisis management to help guide communicators through COVID-19 and future crises.

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These are the times where communicators’ value couldn’t be more apparent.

In the depths of the worst health care crisis in over 100 years, and the economic shockwave that accompanies it, many are turning to their employers for information. Businesses are becoming key outlets of information for their stakeholders.

There’s a benefit to getting it right and a cost to getting it wrong.

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