GM ‘deeply sorry’ for sending recall notices to crash victims’ families

The automaker, which has faced mounting difficulties with its huge recall over a defective switch, used an automated system to send out the notices.

Victims’ relatives have been receiving grim reminders of the loss of their loved ones.

Terri DiBattista, the mother of Amber Marie Rose, who was 16 when she died in a 2005 car crash in Maryland linked to the faulty switch, told Reuters that GM shouldn’t have sent her two notices asking her to come into a local dealership and get the ignition repaired.

Reuters reports that the notices were even sent to the family’s new address in South Carolina, where the family relocated to try to move on from the loss of Amber Marie Rose.

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