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Perhaps you’ve had the experience of working with a difficult person in IT. You may also have a few cranky sorts in your own department.
You know what happens when you get the wrong people in a room—personality conflicts, a clash between process-oriented IT and touchy-feely comms types.
But the two sides at Ford Motor Company worked out their differences in designing a SharePoint site-resulting in “surprise and delight from the IT team,” says Sara Tatchio, manager of global integrated communications.
Along the way, Tatchio and Kate Blizinski, managing editor of @FordOnline, accumulated wisdom both in managing a SharePoint transition and in resolving conflict among departments.