How has 2020 altered the path forward for internal communications?

When 2020 began, many internal communicators had strategic plans in place for where they wanted to be by 2021 and beyond. They knew where they wanted to go and how they’d get there.

Needless to say now, but those goals and strategies faced a few unexpected roadblocks. The COVID-19 pandemic, a year of social unrest, and a contentious election have forced communicators back to square one—and left many unclear on where to go next.