If you put a tool on your intranet to gather ideas from employees, you’d better have a system in place to make at least a few of those things happen.
“If it doesn’t make it back into the product or doesn’t create some sort of a difference that users can see, the tool will lose value,” Roie Edery, vice president of information systems operations at IPC The Hospitalist Company, warned listeners of the July episode of IBF Live.
Edery was one of two intranet managers who joined the Intranet Benchmarking Forum‘s program this month to discuss how their companies use intranet tools to gather and implement employees’ ideas.
The other presenter, Art Beckman, program lead for software innovation at HP, said that although it’s important to make sure employee input pays off, the first step is getting management on board with the idea. Once that happens, the process—including turning ideas into reality—should be much easier.
The HP model