Although the concept of change might be exciting, its execution can be challenging.
Change is a complex process with many variables and moving parts—your workforce being a crucial component. You might have the best change management strategy in place, but if you unintentionally alienate those involved, it will fail.
A strategy that promotes open, clear and transparent communication among all parties is essential to the success of any major change. As a leader, you must initiate and manage the conversation and balance your team’s concerns with the direction your organization will take. This doesn’t necessarily mean making concessions, but you must keep the dialogue going.
Studies have shown that 60 to 70 percent of change initiatives don’t succeed as expected, largely due to lack of staff engagement and accountability on the part of management.
How can you increase employee engagement and improve the likelihood of a successful change? Here are six phrases to avoid, as well as better alternatives:
1. Don’t say: “This will be easy.”